System Diagnostics - Thermo Scientific thermoscientific Vanquish UHPLC System Operating Manual

Module cannot be operated from the chromatography software
Possible Cause
No connection
between module and
computer
Repeated unexpected
disconnects in the
Chromeleon software

8.2.10 System Diagnostics

Manual Testing
Automatic Testing
Test Failed
UHPLC System
Operating Manual
Remedial Action
• Check the USB connections from the system to the computer, see
Connections (} page 54). If the module uses a USB hub on another module, check
that the module that provides the hub is turned on.
• Check the USB port on the computer. USB standard 2.0 is required.
Install a USB Isolator. For ordering information, see
(} page 137).
For the Vanquish system modules, diagnostics features are supported in
the Chromeleon software. With these features, the user can check and
monitor the performance and reliability of certain components.
You can run the following tests from Chromeleon:
Test
Basic Tightness Test
Grating Motor Test
Intensity Test
Shutter Motor Test
You can set up a schedule in Chromeleon for automatic testing.
Automatic testing is possible only for tests and functions that can run
unattended, without further user interaction, for example the Basic
Tightness Test.
To ensure that you run sequences only on fully operational modules, the
Chromeleon software prevents you from starting a sequence if a
diagnostic test has failed. If a test failed, take remedial action and repeat
the test. A user with special control privileges in the Chromeleon
software can override the failed test result. Refer to the Chromeleon
Help.
See also
2 Basic Tightness Test (} page 126)
2
Grating Motor Test (} page 126)
2
Intensity Test (} page 127)
2 Shutter Motor Test (} page 127)
Optional Accessories
Remarks
Depending on the Vanquish system configuration, the
available tests may vary. If a test is grayed out in the
Chromeleon software, the test is currently not
available.
When a test is running, the LED bar on the module
shows a blue running light.
8 • Troubleshooting
Signal Cable
Page 125