Xerox 5222 System Administration Manual page 368

15 Problem Solving
A printer having the same
machine name exists on the
network.
The Netware port is not
activated.
Invalid printer configuration.
When a switch off/on message is displayed
A fault occurred in the
Netware interface.
When the required printing result is not obtained
The specified print language
of the print job is different
from one specified in the
machine.
- When there is no notification of error
When there is no message displayed on the client which has sent print request, the
possible causes, confirmation methods, and actions are as follows.
- When there is no notification of printer error
The user is not registered in
the Notify list of the print
server.
368
Cause Confirmation Method
Switch off the machine, and
then use NWADMIN to check
that the printer object is in the
job standby status.
Print the System Settings
List, and then check that the
port is activated.
Print the System Settings
List. When using IPX/SPX,
check that the network
number remains set to
00000000 (Netware server
down). When using TCP/IP,
check that the IP address
remains set to 0.0.0.0 (fixed
IP address not specified) or
an address supply server
(DHCP server down).
Use NWADMIN or
PCONSOLE to check that the
printer configuration is
correct.*
Cause Confirmation Method
Cause Confirmation Method
Check the print language of
the machine.
Cause Confirmation Method
Use PCONSOLE to check
whether the user name or
group name of the job is
registered.
Use PCL Print Driver CD-
ROM to specify another
machine name.
Activate the Netware port.
When using IPX/SPX, start
the Netware server. When
using TCP/IP, set the fixed IP
address or start the address
supply server (DHCP).
Use NWADMIN or
PCONSOLE to set the
following items.
Printer type: Parallel
Port: LPT 1
Printer Location: Auto Load
(Local).*
Switch the machine off and
–
on.
Specify the same print
language of the print job as
that of the machine.
Register the user name or
group name of the job.
Action
Action
Action
Action