Christie APS Series Service Manual page 15

5-4 Troubleshooting for other Network problems
Problem
No image
Projector does not work
when the network cable
is connected.
Time is not displayed
correctly.
The projector
that you want
to connect to is
nowhere to be
found on the
list of available
projectors.
Cannot
communicate
LWU650-APS/LWU530-APS
Service Manual
LWU650-APS / LWU530-APS
Likely Cause
The projector is not turned on.
The projector's input source is not
switched properly.
The network packet congestion is
occurred.
The time has not been configured.
The projector displays "2015/1/1
0:00" as the Date and Time in the
Network Info after the AC power is
cut off because the projector has no
battery for the internal clock.
The time is not adjusted by the
Daylight Saving Time correctly.
The projector cannot get the time
from SNTP server.
The Time Difference is not
configured correctly.
The PC and/or projector's network
settings are not configured correctly.
Firewall software other than
Windows Firewall is installed in
your PC.
The PC and/or projector's network
settings are not configured correctly.
An access point is used, and your
PC is connected to the access point
via wireless LAN.
Security software is blocking
network communication.
The number of PC connection
exceeds the limit (max. 50).
Things to Check
Is the projector's light source on?
Is the proper input channel selected?
LAN: PC screen display via wired/wireless
LAN
Check the cable connection diagram making
sure no "ring" or "loop" connection is made
in the network that the projector is connected
to.
Set the Date and Time in the OPTION -
SCHEDULE menu of the projector.
Set the Date and Time in the OPTION -
SCHEDULE menu of the projector every
time the projector is turned on.
Configure the Daylight Saving Time in the
Date/Time Settings with a web browser.
Check the projector is connected to the
network correctly.
Configure the correct SNTP server address
in the Date/Time Settings with a web
browser.
Configure the Time Difference, and then do
the Current Date and the Current Time in the
Date/Time Settings with a web browser.
Check the network configurations of the PC
and projector.
If you change the projector's settings, turn
off the projector's AC power and then turn it
on again. If you simply put the projector in
STANDBY power mode and then turn it on
again, the new settings might not take effect.
Refer to the manual for the firewall software
and take one of the following actions:
- Exclude the "LiveViewer" from blocking
item list
- Disable the firewall while using the
"LiveViewer"
Check the network configurations of the PC
and projector.
Use network utilities that may come with
your PC or wireless LAN card to establish
wireless network connection. For detail, refer
to the manual of the PC or the card.
Change the security setting to allow
"LiveViewer" to use.
Try again after one of session is
disconnected. (finish "LiveViewer"
application)
14
(continued on next page)
020-001522-01 Rev. 1 (11-2018)
LIT MAN SERV APS Series