CHAPTER 9: DIAGNOSTICS
9.1
If any faults occur, the VISION TOUCH WELLNESS controller informs the operator, by
means of alarm codes visualised on the display (via pop-up or on the 'Alarms' page) and
an acoustic signal emitted by a buzzer inside the operating Console (if enabled). One of
the following messages appears on the screen when an alarm condition occurs:
ALARM
CODE
EEPROM Vision Touch alarm
E0
E0m
EEPROM 100N MASTER alarm
E1
Probe connected to channel 1 functional fault
E2
Probe connected to channel 2 functional fault
E3
Probe connected to channel 3 functional fault
E4
Probe connected to channel 4 functional fault
E5
Probe connected to channel 5 functional fault
General alarm
Eg
(The outputs are all disabled apart from the alarm
output, if present)
Humidifier alarm
EU
(The humidifier output is disabled)
Fans protection
EF
(The fans output is disabled)
En
No connection between Console and MASTER board.
USER AND MAINTENANCE MANUAL
Pag. 71
DIAGNOSTICS
POSSIBLE CAUSE
VISION TOUCH WELLNESS
SOLUTION
Switch the appliance off and back on.
Select 'Repair EEPROM' in the
'Software' menu.
If the problem persists, contact the
technical assistance service.
Switch the appliance off and back on.
If the problem persists, contact the
technical assistance service.
Check the probe status.
Verify that its configuration is correct
in the "Configure I/O>Analogue
Inputs" menu.
Check the probe status.
Verify that its configuration is correct
in the "Configure I/O>Analogue
Inputs" menu.
Check the probe status.
Verify that its configuration is correct
in the "Configure I/O>Analogue
Inputs" menu.
Check the probe status.
Verify that its configuration is correct
in the "Configure I/O>Analogue
Inputs" menu.
Check the probe status.
Verify that its configuration is correct
in the "Configure I/O>Analogue
Inputs" menu.
If the problem persists, contact the
technical assistance service.
Check the humidifier status.
If the problem persists, contact the
technical assistance service.
Check the fans status.
If the problem persists, contact the
technical assistance service.
Check the connection between the
two units.
If the problem persists, contact the
technical assistance service.
Rel 01-19
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