Kia XCeed 2020 Owner's Manual page 547

What to do in an emergency
by an authorized Kia dealer or a
commercial tow truck service.
If towing service is not available in
an emergency, your vehicle may
be temporarily towed using a cable
or chain secured to the emergency
towing hook under the front (or
rear) of the vehicle. Use extreme
caution when towing the vehicle. A
driver must be in the vehicle to steer
it and operate the brakes.
Towing in this manner may be done
only on hard-surfaced roads for a
short distance and at low speed.
Also, the wheels, axles, power train,
steering and brakes must all be in
good condition.
• Do not use the tow hooks to pull a
vehicle out of mud, sand or other
conditions from which the vehicle
cannot be driven out under its
own power.
• Avoid towing a vehicle heavier
than the vehicle doing the towing.
• The drivers of both vehicles should
communicate with each other
frequently.
CAUTION
• Attach a towing strap to the tow
hook.
• Using a portion of the vehicle
other than the tow hooks for
towing may damage the body of
your vehicle.
• Use only a cable or chain
specifically intended for use in
towing vehicles. Securely fasten
the cable or chain to the towing
hook provided.
• Accelerate or decelerate the
vehicle in a slow and gradual
manner while maintaining tension
on the tow rope or chain to start
or drive the vehicle, otherwise
tow hooks and the vehicle may be
damaged.
• Before emergency towing, check
if the hook is not broken or
damaged.
• Fasten the towing cable or chain
securely to the hook.
• Do not jerk the hook. Apply it
steadily and with even force.
• To avoid damaging the hook, do
not pull from the side or at a
vertical angle. Always pull straight
ahead.
WARNING
Use extreme caution when towing
the vehicle.
• Avoid sudden starts or erratic
driving maneuvers which would
place excessive stress on the
emergency towing hook and
towing cable or chain. The hook
and towing cable or chain may
break and cause serious injury or
damage.
• If the disabled vehicle is unable to
be moved, do not forcibly continue
the towing. We recommend that
you contact an authorized Kia
TOWING
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