Configuring Closed Captioning - Polycom RealPresence Group 550 Administrator's Manual

Administrator's Guide for the Polycom RealPresence Group Series
To set up two monitors and configure to show content:
Two monitors are required to use the Polycom UC Board. The second monitor can be either a projector used
with a whiteboard, or a monitor.
1 To configure monitor 1, go to System > Admin Settings > Monitors. On the monitor 1 screen,
enable Display Near Video and Display Far Video.
2 To configure monitor 2:
 Advance to the Monitor 2 screen and set Resolution to either 720p or 1080p.
 Enable Display Content to show shared content and Polycom UC Board annotations.
To improve performance, configure your monitor or projector to use Game Mode, if that setting is available.
Here are a few installation tips:
● Polycom recommends LED backlit, LCD displays over CFL LCD displays.
● Do not use plasma backlit displays.
● The UC Board hardware sensor and pen are designed for cold surfaces, such as whiteboards with
projectors.
● Mount the hardware sensor on the top of the display device. Room lights can interfere with the sensor
when it is mounted on the bottom of the display.
● The UC Board sensor supports one stylus at a time. It does not support using two styluses
simultaneously.
For more information on setting up and getting started with the UC Board, refer to the Quick Start Guide for
the Polycom UC Board, available with the UC Board hardware and at support.polycom.com. For information
about using the UC Board, refer to the User's Guide for the Polycom RealPresence Group Series, which is
also available at support.polycom.com.

Configuring Closed Captioning

You can provide real-time text transcriptions or language translations of the video conference by displaying
closed captions on your system. When you provide captions for a conference, the captioner may be present,
or may use a telephone or web browser to listen to the conference audio. When the captioner sends a unit
of text, all sites see it on the main monitor for 15 seconds. The text then disappears automatically.
Closed captions are supported between RealPresence Group systems with software version 4.1.3 or later,
including a RealPresence Group system hosting a multipoint call, HDX systems with any software version,
®
and Polycom VSX systems with software version 7.0 or later.
Captions may be provided in any language that uses the Latin alphabet.
Depending on the capabilities of the system, the captioner may enter caption text using one of the following
methods:
● Remotely, through a dial-up connection to the system's serial RS-232 port
● In the room using equipment connected directly to the serial port
● In the room or remotely, using the RealPresence Group system web interface
Polycom, Inc.
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