Sony CXD2701Q Data Book page 21

5.
Quality
Assurance and
Reliability
The Concept
to
Quality
Assurance
There are
2 fundamental
principles
guiding
Sony
Semiconductors.
1,
Customer
satisfaction
2.
Top
level
performance
What comes
first
is
the
ability
to
respond
convincingly
to
given requirements
in
terms
of Quality, Delivery,
Cost
and
Servicing.
This
involves
all
operations involved
in
the proc-
ess.
The second
requisite
is
the quest
for
superior
accomplishment.
Here,
talent
is
demanded
to fulfill
customer
expectations,
where
quality
is
concerned,
and pursue
relat-
ed activities.
To
this effect
an
elaborate
system
of qual-
ity
assurance
is
firmly established.
From
the
early
stages
of
research
and development
well into
production, sales
and
servicing,
orderly control
is
applied for
the
maintenance
of
high
standards and
further
improvement.
Systematization
and automation
are
pushed
ahead
to
provide
a
stable output of
high
quality production.
In
this respect,
the force
in
charge
of im-
plementing the
program
is
nonetheless
sub-
ject
to
constant polishing. Gifted
people well
aware
of
the
problems
inherent to their
tasks
are at
the core of the excellence reflected
on
their
yield.
With
the
aim
of
providing the
most
eco-
nomical, the
most
useful
and
at
the
same
time the
most
gratifying
products
where
quality
is
the criterion,
Sony
keeps fueling a
relentless
urge
for
achievement.
I
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n-