Glossy Streaks On High Density Portion - Canon imagePRESS C10000VPSeries Troubleshooting Manual

Glossy streaks on high density portion

[Symptom]
Glossy streaks [a] may appear on a high density portion.
The arrow [b] indicates the direction of feeding.
This symptom is more visible with heavy / coated paper.
[Cause]
The surface of the fixing roller may have minute scratches on it due to foreign particles such as paper lint.
The thermal conductance of the scratched portion of the fixing roller is lower than that of surrounding portions and the glossiness
of image of the same portion is reduced.
The difference of the glossiness of the image generates the aforementioned symptom.
[Service work]
1) Select Settings/Registration > Adjustment/Maintenance > Maintenance > Refresh Fixing Roller[1],and press "Start" button[2].
[Reference] The time required for adjustment is approximate 40 seconds.
2) Output the image having shown the symptom, and check that the symptom does not occur. If the symptom no longer occurs,
the work is completed.
If the symptom will not improve, repeat the step 1) for thrice.
3) Output the image having shown the symptom, and check that the symptom does not occur.
If the symptom does not improve, check other causes.
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