Canon imagePRESS C10000VPSeries Troubleshooting Manual page 171

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3) Fully open the right feeder guide unit [3], remove the 2 screws [1] and then remove the right inner cover [2].
4) Look inside the unit from where the right inner cover was removed from and press the 2 spacers [1] from the bottom side
using needlenose pliers, etc. and remove them.
[Note] When removing the spacers, be sure not to break it as when the spacer breaks and falls inside the machine, jam and
error may occur.
The photo below shows the normal spacer [A] and the broken spacer [B].
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