Canon imagePRESS C10000VPSeries Troubleshooting Manual page 4

264mm drum pitch white band/ white spots and streaks on images due to scratches on cleaner
blade.............................................................................................................................................. 64
Stained image and uneven gloss due to breakage of torsion spring pressurizing the collection
roller...............................................................................................................................................66
Stain on back of papers and abnormal noise at the secondary transferassembly due to worn
out gears........................................................................................................................................71
Streaks and stains on image in feeding direction due to breakage of the tension spring................. 74
Stain on back of papers attributed to secondary transfer cleaning failure due to breakage of
cleaner front side plate.................................................................................................................. 76
Measures against poor image density on the ends of the front and rear sides of the image............ 83
Fixing failure due to shaved belt tension plate.................................................................................. 86
Faulty Feeding....................................................................................................91
Dog-eared corner of the leading edge of paper due to the curl.........................................................91
Measures for staple alignment failure (Staple-Q1/Saddle-AF2/AJ2/AK2/AM2/AN2/Booklet-
Q1/Finisher-AF1/AJ1/AK1/AM1/AN1)............................................................................................92
10mm wide soiled edge at the leading edge due to components in toner on papers being
attached......................................................................................................................................... 98
Malfunction....................................................................................................... 107
The shaft support of the secondary transfer outer belt unit is not moved due to that the shaft
support is tilted when the releasing claw is pushed in................................................................. 107
The secondary transfer outer belt and the outer belt tension roller holder breakage caused by
applied load................................................................................................................................. 108
Points to note when working on the surroundings of the halogen heater of fixing assembly.......... 115
Points to note when installing a lower entrance guide.................................................................... 123
Jam (Main Unit)................................................................................................ 124
0128 jam code due to high density image output in a high temperature/humidity environment......124
Measure against 0300JAM(wrong detection of double feed)at feeding of Washi (JPN Paper)...... 127
0114/0119 jam codes/abnormal sound due to the fixing assembly 86T gear with missing teeth....128
Measures when the display of jam 011B/0118/010F/021B/0218/020F/0A1B/0A18/0A0F
cannot be canceled (POD Deck Lite-B1/C1/Paper Deck Unit-E1/F1)......................................... 135
Measures against 012D jam occurrence.........................................................................................138
012A Jam code due to lack of strength in the decurler drive roller................................................. 147
0119/011A jam code due to folded corner of paper edge............................................................... 150
Jam (Delivery options).....................................................................................154
1004 Jam Code or folded corner on printed out paper due to positional displacement of
support (Staple/Saddle/Booklet/Finisher).................................................................................... 154
110F Jam code due to meshing failure of the timing belt (Staple-W1/Booklet-W1/Saddle-AN2/
Finisher-AN1)...............................................................................................................................156
1008 Jam Code due to nip failure of post card feeding rollers (Finisher) .......................................160
1014/1086/10B5/10E9/17B5/17E9 Jam codes due to softened spacer (Paper Folding Unit/
Document Insertion / Folding Unit).............................................................................................. 165
110F jam code due to meshing failure on timing belt of operation feed motor (M26) (Staple/
Saddle/Booklet/Finisher)..............................................................................................................169
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