Polycom VVX 400 Series Quick Tips

Quick Tips for Polycom
3725-49088-004A | UC Software 5.5.0 or later
These Quick Tips apply to VVX 400, 401, 410,
and 411 business media phones.
Home Screen
Displays messages,
settings, and
information.
Available any time.
Calls Screen
Displays all active
and held calls.
Available when you
have an active or
held calls in
progress
Lines Screen
Displays phone
lines, favorites, and
conditional soft
keys.
Available any time.
Switch among Phone Screens
You can view any screen on your phone from
other screens.
To switch among screens:
» Press to view the Home, Lines, or Calls
screens.
® ®
VVX 400 Series Business Media Phones
| May 2016
Place Calls
You can only have one active call in progress on
your phone.
To place a call:
» Do one of the following:

Pick up the handset, press
enter the phone number, and press Send.

Enter the phone number, press Dial, and
pick up the handset, or press

Press the Line key, enter the phone
number, and select Send.

Select New Call, enter the phone number,
and press Send.
Answer Calls
.
You can answer calls using the handset,
speakerphone, or a headset.
To answer a call:
» Do one of the following:

To answer with the speakerphone, press
or press Answer soft key.

To answer with the handset, pick up the
handset.

To answer with a headset, press
End Calls
You can only end active calls. To end a held call,
you must resume the call first.
To end an active call:
» Replace the handset in the cradle, press
or , or press the End Call soft key.
To end a held call:
1 Highlight the held call and press Resume.
2 Press End Call.
or ,
Hold and Resume Calls
You can have multiple calls on hold and resume a
or .
call at any time.
To hold a call:
» Highlight the call and press the Hold soft key
or press
To resume a call:
» Highlight the call and press the Resume soft
key or press
Transfer Calls
You can transfer calls to any contact.
To transfer a call:
1 Press and hold the Transfer soft key or press
.
.
2 Choose Blind or Consultative.
3 Dial a number or choose a contact.
If you chose Blind, the call is transferred
immediately.
4 If you chose Consultative, press the
Transfer soft key or press
with your contact.
.
.
after speaking