8. Troubleshooting Paper Delivery Problems
2.
Print the image. Has the jam code J086 appeared?
Yes
Finished!
No
Go to the next step.
3.
Adjust the fusing heat roller temperature.
<Printing in full color>
Decrease the value in 088: [Fusing Temp: FC] by 5 degrees.
<Printing in black and white>
Decrease the value in 089: [Fusing Temp: BW] by 5 degrees.
4.
Print the image. Has the jam code J086 appeared?
Yes
Go to the next step.
No
Set 120: [Process Speed Setting] to [Low].
5.
Print the image. Has the jam code J086 appeared?
Yes
Go to the next step.
No
Decrease the value by 5 degrees in 088: [Fusing Temp: FC], 089: [Fusing Temp: BW].
6.
Print the image. Has the jam code J086 appeared?
Yes
Contact your service representative.
No
Finished!
• Changing the fusing temperature may reduce toner fusibility.
If (J097) Appears
Cause:
This may occur if:
• Paper is skewed. For details see, page 107 "Paper Skew".
• Skew may be wrongly detected. For details see, page 108 "Wrong Detection of Skew".
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