8. Troubleshooting Paper Delivery Problems
No
Contact your service representative.
If (J040/J042/J090) Appears
Cause:
A paper jam has occurred in the area around the separation claw.
Solution:
1.
Remove the scrap of paper in the paper feed path in the area around the separation
claw.
2.
Print the image. Has the problem been resolved?
Yes
Finished!
No
Load the sheets the other way up.
3.
Print the image. Has the problem been resolved?
Yes
Finished!
No
In the 03: [Machine: Paper Feed/ Output] group on the [Adjustment Settings for
Skilled Operators] menu, adjust the value in 0301:[Adjust Paper Curl].
4.
Print the image. Has the problem been resolved?
Yes
Finished!
No
Contact your service representative.
If (J048) Appears
Cause:
This may occur if:
• In [Advanced Settings] for the custom paper you are using, 114: [Registration Gate Position
Setting] is set to "−3" or above.
• Paper with a width of 160 mm (6.3 inches) is being used.
100