5. Image Quality Problem: Lines
Horizontal Streaks: When Using Thick Paper (2)
Streaks appear at approximately 50 mm (2 inches) away from the leading or trailing edge of the paper.
50 mm
(2 in.)
Cause:
This may occur if:
• Thick paper is used.
• Stiff paper is being used.
Solution:
1.
Is the paper loaded in the long-grain direction?
Yes
Change the paper to paper in the short-grain direction.
No
Skip to Step 3.
2.
Print the image. Has the problem been resolved?
Yes
Finished!
No
Go to the next step.
3.
Use another type of paper or contact your service representative.
Horizontal Streaks: When Using Thick Paper (3)
When using thick paper, white streaks appear in the area 20 to 22 mm (0.78 to 0.86 inches) from the
trailing edge of the paper.
46
50 mm
(2 in.)
DFT034