Paper Misfeeding - Ricoh Pro C9100 Operating Instructions Manual

8. Troubleshooting Paper Delivery Problems
1. If the jam code J099 appears more than three times, in [Advanced Settings] for the custom paper,
set 112: [Paper Tray: Paper Feed Mode] to [Modrate Dble Fd Red. (Lower)].
2. Print the image. Has the problem been resolved?
Yes Finished!
No Set 112: [Paper Tray: Paper Feed Mode] to [Max Dble Fd Reduc. (Lowest)].
3. Print the image. Has the problem been resolved?
Yes Finished!
No Increase the value in 106: [Paper Tray: Blower Fan Level] by 10 percentage points.
4. Print the image. Has the problem been resolved?
Yes Finished!
No Increase the value an additional 20 percentage points in 106: [Paper Tray: Blower
Fan Level].
5. Print the image. Has the problem been resolved?
Yes Finished!
No If the problem persists, set 111: [Paper Tray: Paper Feed Position] to [Low].
6. Print the image. Has the problem been resolved?
Yes Finished!
No Contact your service representative.
Is the paper feed roller covered with paper dust?
Paper dust may decrease the traction of the paper feed roller and result in double feeding due to paper
slippage or insufficient separation.
Cleaning the paper feed roller will restore traction and so prevent double feeding.
For details about cleaning the paper feed roller, see page 113 "Cleaning the Paper Feed Path".

Paper Misfeeding

Depending on the cause of the problem, do one of the following:
Have you ruffled the paper properly?
Not ruffling the paper properly may cause paper misfeeding.
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