The Chip Card Reader; Chip & Pin Transactions - Sale - Ingenico Swipen MOVE 3500 Quick Start Manual

The Chip Card Reader

Customer cards must be inserted as shown,
with the chip upwards.
Push the card fully into the slot below the
keypad and follow the instructions on screen.
If you see a "BAD READ" message, check the
card orientation and try again. After three
bad reads the terminal will prompt you to
swipe the card.
DO NOT remove the card until instructed
to do so by the terminal.
Chip & Pin Transactions - Sale
From the idle screen, enter the sale amount for the transaction
and press
The customer must enter their PIN code.
NEVER ASK THE CUSTOMER TO DIVULGE THEIR PIN CODE.
After the customer has entered their PIN and pressed
they will be prompted to return the terminal to you.
The terminal will now connect to the acquirer for
authorisation, if the transaction is authorised then an AUTH
CODE will be shown.
The terminal will print two receipts. The merchant copy will be
printed first, then once you press
be printed. If prompted press
required.
6 QUICK GUIDE - MOVE 3500 3G/GPRS
. For example enter £12.34 as 1234.
, the customer copy will
to reprint either receipt if