Lenovo System x3550 M4 Installation And Service Manual page 337

This message is for the use case where an operating system error has occurred and the screen was
captured.
May also be shown as 4000001c00000000 or 0x4000001c00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0028
User Response
If there was no operating-system error, complete the following steps until the problem is solved:
1. Reconfigure the watchdog timer to a higher value.
2. Make sure that the IMM Ethernet-over-USB interface is enabled.
3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
4. Disable the watchdog.
If there was an operating-system error, check the integrity of the installed operating system.
• 4000001d-00000000 : Watchdog [arg1] Failed to Capture Screen.
This message is for the use case where an operating system error has occurred and the screen capture
failed.
May also be shown as 4000001d00000000 or 0x4000001d00000000
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0029
User Response
Complete the following steps until the problem is solved:
1. Reconfigure the watchdog timer to a higher value.
2. Make sure that the IMM Ethernet over USB interface is enabled.
3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
Appendix A. Integrated management module II (IMM2) error messages
323