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configuration and service event information is routed through the Hosting Device. This information can be
viewed by using the local Insight Remote Support user interface or the web-based view in Insight Online.
For more information, see Insight Remote Support Release Notes on the Hewlett Packard Enterprise
website.
HPE Insight Online direct connect
When you use the embedded Remote Support functionality with ProLiant Gen8 and later server models and
BladeSystem c-Class enclosures, you can register a server or server to communicate directly to Insight
Online without the need to set up an Insight Remote Support centralized Hosting Device in your local
environment. Insight Online will be your primary interface for remote support information.
For more information, see the product documentation on the Hewlett Packard Enterprise website.
Insight Online
HPE Insight Online is a capability of the Support Center portal. Combined with Insight Remote Support central
connect or Insight Online direct connect, it automatically aggregates device health, asset, and support
information with contract and warranty information, and then secures it in a single, personalized dashboard
that is viewable from anywhere at any time. The dashboard organizes your IT and service data to help you
understand and respond to that information more quickly. With specific authorization from you, an authorized
Channel Partner can also view your IT environment remotely using Insight Online.
For more information about using Insight Online, see Insight Online User's Guide on the Hewlett Packard
Enterprise website.
Intelligent Provisioning
Intelligent Provisioning is a single-server deployment tool embedded in ProLiant Gen8 and later servers.
Intelligent Provisioning simplifies ProLiant server setup and provides a reliable and consistent way to deploy
ProLiant server configurations:
•
Intelligent Provisioning prepares the system for installing "off-the-shelf" and Hewlett Packard Enterprise
branded versions of operating system software and integrates optimized ProLiant server support software.
•
Intelligent Provisioning provides installation help for Microsoft Windows, Red Hat and SUSE Linux, and
VMware operating systems. For specific OS support, see the Intelligent Provisioning Release Notes on the
Hewlett Packard Enterprise website.
•
Intelligent Provisioning provides maintenance-related tasks using the Perform Maintenance window.
For more information about Intelligent Provisioning software and recovery media downloads, see the Hewlett
Packard Enterprise website. For consolidated drive and firmware update packages, see the Smart Update:
Server Firmware and Driver Updates page on the Hewlett Packard Enterprise website.
Insight Diagnostics
The Insight Diagnostics is a proactive server management tool, available in both offline and online versions.
The tool provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server
installations, troubleshoot problems, and perform repair validation.
The Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS
is not running. To run this utility, boot the server using Intelligent Provisioning.
The Insight Diagnostics Online Edition is a web-based application that captures system configuration and
other related data needed for effective server management. Available in Microsoft Windows and Linux
versions, the utility helps to ensure proper system operation.
For more information or to download the utility, see the Hewlett Packard Enterprise website. The Insight
Diagnostics Online Edition is also available in the SPP.
HPE Insight Online direct connect
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