Hpe Insight Remote Support; Hpe Insight Remote Support Central Connect; Hpe Insight Online Direct Connect; Insight Online - HPE ProLiant BL460c Gen10 User Manual

◦ For Windows: IML Viewer
◦ For Linux: IML Viewer Application
• From within the iLO web interface
• From within Insight Diagnostics

HPE Insight Remote Support

Hewlett Packard Enterprise strongly recommends that you register your device for remote support to enable
enhanced delivery of your Hewlett Packard Enterprise warranty, HPE support services, or Hewlett Packard
Enterprise contractual support agreement. Insight Remote Support supplements your monitoring continuously
to ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure
submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and
accurate resolution, based on your product's service level. Notifications can be sent to your authorized
Hewlett Packard Enterprise Channel Partner for onsite service, if configured and available in your country.
For more information, see Insight Remote Support and Insight Online Setup Guide for ProLiant Servers and
BladeSystem c-Class Enclosures on the Hewlett Packard Enterprise website. Insight Remote Support is
available as part of Hewlett Packard Enterprise Warranty, HPE support services, or Hewlett Packard
Enterprise contractual support agreement.

HPE Insight Remote Support central connect

When you use the embedded Remote Support functionality with ProLiant Gen8 and later server models and
BladeSystem c-Class enclosures, you can register a Server Blade or to communicate to Hewlett Packard
Enterprise through an Insight Remote Support centralized Hosting Device in your local environment. All
configuration and service event information is routed through the Hosting Device. This information can be
viewed by using the local Insight Remote Support user interface or the web-based view in Insight Online.
For more information, see Insight Remote Support Release Notes on the Hewlett Packard Enterprise
website.

HPE Insight Online direct connect

When you use the embedded Remote Support functionality with ProLiant Gen8 and later server models and
BladeSystem c-Class enclosures, you can register a Server Blade or to communicate directly to Insight
Online without the need to set up an Insight Remote Support centralized Hosting Device in your local
environment. Insight Online will be your primary interface for remote support information.
For more information, see the product documentation on the Hewlett Packard Enterprise website.

Insight Online

HPE Insight Online is a capability of the Support Center portal. Combined with Insight Remote Support central
connect or Insight Online direct connect, it automatically aggregates device health, asset, and support
information with contract and warranty information, and then secures it in a single, personalized dashboard
that is viewable from anywhere at any time. The dashboard organizes your IT and service data to help you
understand and respond to that information more quickly. With specific authorization from you, an authorized
Channel Partner can also view your IT environment remotely using Insight Online.
For more information about using Insight Online, see Insight Online User's Guide on the Hewlett Packard
Enterprise website.

HPE iLO

iLO is a remote server management processor embedded on the system boards of HPE ProLiant and
Synergy servers. iLO enables the monitoring and controlling of servers from remote locations. HPE iLO
management is a powerful tool that provides multiple ways to configure, update, monitor, and repair servers
remotely. iLO (Standard) comes preconfigured on HPE servers without an additional cost or license.
62 HPE Insight Remote Support