Make Call - NEC SL1100 Feature Manual

ISSUE 3.5 SL1100

Make Call

Description
Make Call lets a Subscriber Mailbox user listen to a voice message and dial MC to return the call
without knowing their caller's phone number. Make Call automates returning messages since you don't
have to dial the message sender's telephone number. Make Call is always available for messages
received from coworkers. Make call is available for messages received from outside callers if the
system has Caller ID enabled (and provided by the connected telco).
While listening to a message, the telephone display shows the callers number (or extension) in
M
addition to the date and time the message was left.
Automatic Route Selection
Since trunk Caller ID data is always received as 10 digits, you must set up Automatic Route Selection
(ARS) to properly process the digits dialed during a Make Call callout. For example, it may be
necessary to add a leading 1 for all long distance calls or strip the leading 1 and area code from all
local calls. Refer to Automatic Route Selection in the Programming Manual for more information.
Without ARS, all Make Call callouts are dialed exactly as the Caller ID data is received.
Related Features
Caller ID on page 2-43
Make Call for outside calls is available only if the telco provides Caller ID to the telephone system and
the telephone system passes that Caller ID data to the InMail voice mail ports.
Message Reply on page 2-188
Message Reply cannot automatically reply to a message left by an outside caller. Use Caller ID with
Return Call instead.
Programming
1. Be sure the telco provides Caller ID to the connected telephone system.
InMail Feature Manual 2-169