Cascade Message Notification - NEC SL1100 Feature Manual

ISSUE 3.5
Description
If an extension user receives a new message in their mailbox, Cascading Message Notification will call
them at up to five preset destinations to let them know a new voice mail message has arrived. A
destination can be an outside number (such as a cell phone, pager, or home office) or a co-worker's
extension.
The Cascading Message Notification destinations are set up in the Notification Schedule. Each of the
five schedule entries can be individually enabled or disabled and provides options for:
• Type: Voice call or pager.
• Start Hour: The time the destinations become active.
• End Hour: The time the destinations become inactive.
• Day of Week: Enables or disables day of week. (V2.0 or higher)
• Number: The destination telephone, pager, or extension number.
• Busy Attempts: The number of times the system will try the destination when it is busy. The system
cancels notification callouts for this entry when the Busy Attempts number is met.
• RNA Attempts: The number of times the system will try the destination when it is unanswered. The
system cancels notification callouts for this entry when the RNA Attempts number is met.
• Security: Enables or disables the Security Code requirement for the notification destinations. For
example, you may want to disable the Security Code when the destinations is your cell phone and it
may be inconvenient to dial digits after answering the notification callout.
When the extension user enables Cascading Message Notification, the system will try each enabled
destination that is active for the current day (V2.0 or higher) and time (i.e., in-schedule). The system
will not try any destinations that are disabled or are not in-schedule. When the retries for a particular
destination have been met the system will immediately move to the next destination.
Conditions:
• The features requires the SL-VM-ADVANCE LIC.
• Retry Interval timers are set on a system wide basis only.
• The pager dial string is set on a system wide basis only.
• Notification settings can be changed using the Telephone Mailbox Option Interface or system
programming only.
• When the retries for a particular destination have been met the system will immediately move to the
next destination even if there is only one destination active.
• Once the notification process begins, a new message does not restart the process if it is already in
progress. Once the process ends (e.g., if the message is acknowledged or the maximum number of
callout attempts is reached), the next new message will restart the process.
• The system determines which numbers are internal extensions or external numbers by the system
dial plan settings.
• Depending on the system, ARS routing may be needed to properly route external calls.
• If no trunks are available when an outside destination is attempted, it is counted as a Busy No
Answer attempt.
InMail Feature Manual

Cascade Message Notification

SL1100
C
2-47