Ricoh MP C3004 Field Service Manual page 776

5. System Maintenance
Code
24 SD card access error
32 The SD card used after download
suspension is incorrect.
SD cards are different between
the one which was inserted before
power interruption and the one
which was inserted after power
interruption.
33 Card version error.
The wrong card version is
downloaded.
34 Destination error.
A card for the wrong destination is
inserted.
35 Model error.
A card for the wrong model is
inserted.
768
Contents Solutions
• Re-insert the SD card.
• Switch the main power supply off and on to
try again.
• Replace the SD card used for the update.
• Replace the controller board if the above
solutions do not solve the problem.
• Insert the SD card containing the same
program as when the firmware update was
suspended, and then switch the main power
supply off and on to try again.
• There is a possibility that the SD card is
damaged if the update cannot be done after
the correct SD card has been inserted. In this
case, try again with a different SD card.
• Replace the controller board if the above
solutions do not solve the problem.
Replace all relevant boards if the update is
done for the BCU and FCU.
Replace the operation panel unit if the
update is done for the operation panel.
• Install the correct ROM update data for
each version in the SD card.
• Install the correct ROM update data for
each destination (JPN/ EXP/ OEM) in the
SD card.
• Install the correct ROM update data for
each model in the SD card.