Ricoh MP C3004 Field Service Manual page 1124

6. Troubleshooting
• Reconnect the connector.
• Replace the motor.
• Replace the Paper Transport IOB.
• Replace the harness.
Target Part/SP No.:Bypass Original Length Sensor / SP5-803-024 (By-pass: Sub Scan Length
Sensor)
Execute an INPUT check when there is no paper at the position of
the referenced sensor.
Execute an INPUT check when there is paper at the position of the
referenced sensor.
Solution:
• Clean the sensor.
• Reconnect the connector.
• Replace the sensor.
• Replace the Paper Transport IOB.
• Replace the harness.
Checking paper jam, or paper status
Check the paper position (Check whether or not the leading
edge of the paper, side paper guide, and end paper guide
are positioned according to the manual.)
Check if the paper has reached the maximum stackable limit
of the side paper guide.
Check if extra thin paper or thick paper exceeding the
supported paper thickness is being used.
Check if the paper thickness and size are detected correctly.
Check if the paper being used produces a lot of paper dust.
Check if there is no double feeding.
Check if the paper feed tray is not stained with a lot of paper
dust.
1116
Cause verification Problem Judgement
1: Paper detected
0: Paper not detected
• Check the paper orientation.
• Turn the paper in the feed tray
upside down.
Reduce the paper to below the
stackable limit.
Use a supported paper type.
Set the paper thickness and size to the
correct value.
Change the paper type (if possible).
Fan the paper.
Clean the paper feed tray.