Troubleshooting; Self-Diagnostic Mode; Sc Automatic Reboot - Ricoh MP C3004 Field Service Manual

6. Troubleshooting

Self-Diagnostic Mode

SC automatic reboot

When an ordinary SC (pattern D) is generated, automatically reboot is performed. Automatic reboot or
reboot by user operation can be set by SP5-875-001 (SC automatic reboot setting out) (default value:
0 "Automatic reboot").
When a type D occurs, automatic reboot is done or the machine display asks the customer if it can
reboot. However, when the SC occurs twice in a short time, the machine sends a report to the @Remote
server without rebooting. This is because just rebooting may not be a good solution if an SC occurs
twice.
When an automatic reboot is performed, a confirmation screen is displayed after reboot. The
confirmation screen can be cancelled by pressing the [OK] key (display is not cancelled only when the
main power switch is switched OFF to ON).
Screen display during reboot
• Status display on the current screen
• Post-processing ...... Post-processing during printing, etc.
• Automatic reboot .... After operation end
Post-processing
Until automatic reboot
• Reset key (Reboot key)
Key to perform reboot
# Cancel key is not displayed.
• Turn on spanner LED (same as when an SC is generated).
Operation during SC reboot
• Timing of SC reboot
When @Remote is enabled, and when a NRS alarm*1 is not generated, the corresponding
SC is the object of an automatic reboot.
*1 NRS alarm: Issued when an ordinary SC (type D) is generated twice while the total counter counts
10 times.
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