Service Call 441-498; Sc400 (Engine: Around The Drum) - Ricoh MP C3004 Field Service Manual

Service Call 441-498

SC400 (Engine: Around the Drum)

SC No. Level
SC441-00 D
Error Name/Error Condition/Major Cause/Solution
Drum transfer motor: Lock
Motor status is observed at 100ms intervals during motor ON, and the
unlock status is detected at least 20 times.
• Motor defective
• Connector disconnected
• Harness broken
• IOB defective
• Unit torque increased.
• Replace the motor
• Reconnect the connector
• Replace the harness
• Replace the Imaging IOB.
• Check the load on the motor (PCDU, Image transfer unit, Paper
transfer unit, Waste toner bottle).
• Replace the PCDU, Image transfer unit, Paper transfer unit or Waste
toner bottle.
Service Call 441-498
887