Ricoh MP C3004 Field Service Manual page 1037

No. Type
SC864-01 D
No. Type
SC864-02 D
to 23
No. Type
SC865-00 D
Error Name/Error Condition/Major Cause/Solution
HDD data CRC error
During HDD operation, the HDD cannot respond to a CRC error query.
Data transfer did not execute normally while data was being written to the
HDD.
Bad sectors were generated during operation.
(An error occurred in an area that does not belong to a partition, such as
the disk label area.)
• Format the HDD.
• Replace the HDD.
Error Name/Error Condition/Major Cause/Solution
HDD data CRC error
During HDD operation, the HDD cannot respond to a CRC error query.
Data transfer did not execute normally while data was being written to the
HDD.
Bad sectors were generated during operation.
(An error occurred in partition "a" (SC864-02) to partition "v"
(SC864-23)).
• Format the HDD.
• Replace the HDD.
Error Name/Error Condition/Major Cause/Solution
HD access error
During HDD operation, the HDD returned an error.
The HDD returned an error that does not constitute SC863 (bad sector) or
SC864 (CRC error).
Replace the HDD.
Service Call 816-899
1029