Ricoh MP C3004 Field Service Manual page 823

4. After a while, the open-or-save dialog will appear. Specify where to download and save
the file.
• The debug logs are saved with the following file names. These names are the same as the files
downloaded with SD card.
The device logs are saved with the following file names.
Controller log (mmesg)
Engine device log
Operation panel log
SMC
Configuration page
Font page
/LogTrace/[the model number]/watching/[yyyymmdd_hhmmss]_[a
unique value].gz
/LogTrace/[Machine Serial]/engine/[yyyymmdd_hhmmss].gz
/LogTrace/[the model number]/opepanel/
[yyyymmdd_hhmmss].tar.gz
/LogTrace/[the model number]/smc/[the model
number]_[5992XXX]_[yyyymmdd]_[hhmmss].csv
/LogTrace/[the model number]/gps/ConfigrationPage/
ConfigrationPage_ [yyyymmdd_hhmmss].csv
• /LogTrace/[the model number]/gps/FontPage/
FontPage_PCL_[the page number]_[yyyymmdd_hhmmss].jpg
• /LogTrace/[the model number]/gps/FontPage/
FontPage_PDF_[the page number]_[yyyymmdd_hhmmss].jpg
• /LogTrace/[the model number]/gps/FontPage/
FontPage_PS_[the page number]_[yyyymmdd_hhmmss].jpg
Capturing the Device Logs
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