Service Call 900-998; Sc900 (Engine: Others) - Ricoh MP C3004 Field Service Manual

6. Troubleshooting

Service Call 900-998

SC900 (Engine: Others)

SC No.
SC995-01
SC No.
SC995-02
1046
Type Error Name/Error Condition/Major Cause/Solution
D CPM setting error 1
Comparison of machine serial number (11 digits) and machine
identification code.
Details:
• Machine serial number cannot be identified because of BICU
replacement or malfunctioning.
• Machine serial number cannot be identified because of NV-RAM
replacement
Machine serial number (11 digits) or machine identification code does
not match.
• Enter the machine serial number using SP5-811(MachineSerial),
and then turn the power on/off.
• Attach the NV-RAM that was installed previously.
Type Error Name/Error Condition/Major Cause/Solution
D CPM setting error 2
Comparison of machine serial number (11 digits) and machine
identification code.
Details:
Machine serial number cannot be identified because of NV-RAM
replacement or malfunctioning.
Machine serial number (11 digits) or machine identification code does
not match.
• Attach the NV-RAM that was installed previously.
• Download data on the NV-RAM using SP5-825 (NV-RAM Data
Download).