Toshiba e-STUDIO6520C Service Handbook page 418

Multifunctional digital color systems
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[E230] 1st drawer misfeeding (Paper not reaching the 1st drawer transport sensor)
1. Is the 1st drawer transport sensor working? (Perform the input check: 03-[SCAN]ON/[1]/[D]).
* If it is working properly, proceed to 6. If not, check 2 to 5 below.
2. Check if the connector CN513 on the PFC board is disconnected from the 1st drawer transport
sensor or the harnesses are open circuited. Correct if so.
3. Check if the 1st drawer transport sensor is correctly installed or the actuator is properly moved.
4. Replace the 1st drawer transport sensor.
5. Replace the PFC board.
6. Are the transport motor-1 and the feed motor working properly? (Perform the output check: 03-
124, 03-120.)
* If they are working properly, proceed to 10. If not, check 7 to 9 below.
7. Check if the connector CN512 on the PFC board is disconnected from the transport motor-1 or
the feed motor, or the harnesses are open circuited. Correct if so.
8. Replace the transport motor-1 or the feed motor.
9. Replace the PFC board.
10.Check if there is any abnormality on the driving section of each motor or the roller. Correct if any.
[E240] 2nd drawer transport jam (Paper not reaching the 2nd drawer transport sensor)
1. Is the 2nd drawer transport sensor working? (Perform the input check: 03-[SCAN]ON/[1]/[C]).
* If it is working properly, proceed to 6. If not, check 2 to 5 below.
2. Check if the connector CN513 on the PFC board is disconnected from the 2nd drawer transport
sensor or the harnesses are open circuited. Correct if so.
3. Check if the 2nd drawer transport sensor is correctly installed or its detecting element is not
damaged or stained.
4. Replace the 2nd drawer transport sensor.
5. Replace the PFC board.
6. Are the transport motor-2 and the feed motor working? (Perform the output check: 03-125, 03-
121.)
* If they are working properly, proceed to 10. If not, check 7 to 9 below.
7. Check if the connector CN512 on the PFC board is disconnected from the transport motor-2 or
the feed motor, or the harnesses are open circuited. Correct if so.
8. Replace the transport motor-2 or the feed motor.
9. Replace the PFC board.
10.Check if there is any abnormality on the driving section of each motor or the roller. Correct if any.
[E260] Option LCF transport jam (Paper not reaching the registration sensor)
1. Is the registration sensor working? (Perform the input check: 03-[COPY]ON/[5]/[H]).
* If it is working properly, proceed to 6. If not, check 2 to 5 below.
2. Check if the connector CN516 on the PFC board is disconnected from the registration sensor or
the harnesses are open circuited. Correct if so.
3. Check if the registration sensor is correctly installed or its detecting element is not damaged or
stained.
4. Replace the registration sensor.
5. Replace the PFC board.
6. Is the transport motor-1 working? (Perform the output check: 03-124.)
* If they are working properly, proceed to 10. If not, check 7 to 9 below.
7. Check if the connector CN512 on the PFC board is disconnected from the transport motor-1 or
the harnesses are open circuited. Correct if so.
8. Replace the transport motor-1.
9. Replace the PFC board.
10.Check if there is any abnormality on the driving section of the transport motor-1 or the roller.
Correct if any.
e-STUDIO5520C/6520C/6530C
ERROR CODE and TROUBLESHOOTING
© 2008-2011 TOSHIBA TEC CORPORATION All rights reserved
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