Repeating Defects Appear On Prints - Lexmark MS312 User Manual

Troubleshooting
Action
Step 5
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b
Resend the print job.
Do print irregularities still appear?
Step 6
Replace the imaging unit, and then resend the print job.
Do print irregularities still appear?

Repeating defects appear on prints

Action
Step 1
Measure the distance between the defects.
Check for a distance between the defects that equals:
•
97 mm (3.82 in.)
•
47 mm (1.85 in.)
•
38 mm (1.5 in.)
Is the distance between defects equal to one of the listed
measurements?
Step 2
Replace the imaging unit, and then resend the print job.
Do the repeating defects still appear?
Yes No
Go to step 6. The problem is
solved.
Contact customer The problem is
support at solved.
http://support.lexm
ark.com or your
service
representative.
Yes No
Go to step 2.
Contact customer The problem is
support at solved.
http://support.lexm
ark.com or your
service
representative.
177
1
Check if the
distance
between the
defects equal to
80 mm (3.15 in.)
2
Take note of the
distance, and
then contact
customer
support at
http://support.l
exmark.com or
your service
representative.