Print Quality Problems; Clipped Pages Or Images - Lexmark MS312 User Manual

Troubleshooting
Action
Step 2
Reduce the font size, the number and complexity of images, and
the number of pages in the print job, and then resend the job
Did the job print?
Step 3
a
Remove held jobs stored in the printer memory.
b
Resend the print job.
Did the job print?
Step 4
a
Disable the Page Protect feature.
From the control panel, navigate to:
Settings > General Settings > Print Recovery > Page Protect
> Off
b
Resend the print job.
Did the job print?
Step 5
Install additional printer memory, and then resend the print job.
Did the job print?

Print quality problems

Clipped pages or images

Leading edge
ABCDE
ABCDE
ABCDE
Trailing edge
Action
Step 1
a
Move the width and length guides in the tray to the correct
positions for the paper loaded.
b
Resend the print job.
Is the page or image clipped?
Yes No
The problem is Go to step 3.
solved.
The problem is Go to step 4.
solved.
The problem is Go to step 5.
solved.
The problem is Contact
solved. support.
Yes No
Go to step 2. The problem is
solved.
171
customer