Lexmark MS312 User Manual page 183

Troubleshooting
Transparency print quality is poor
Action
Step 1
From the printer control panel, set the paper type in the Paper
menu to match the paper loaded in the tray.
Is the paper type for the tray set to Transparency?
Step 2
a
Check if you are using a recommended type of transparency.
b
Resend the print job.
Is the print quality still poor?
Streaked horizontal lines appear on prints
ABCDE
ABCDE
ABCDE
Action
Step 1
a
Depending on your operating system, specify the tray or feeder
from Printing Preferences or the Print dialog.
b
Resend the print job.
Do streaked horizontal lines appear on prints?
Step 2
From the printer control panel, set the paper type and weight in
the Paper menu to match the paper loaded in the tray.
Do the paper type and weight match the type and weight of the
paper in the tray?
Step 3
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b
Resend the print job.
Do streaked horizontal lines appear on prints?
Yes No
Go to step 2. Set the paper type to
Transparency.
Contact customer The problem is
support. solved.
Yes No
Go to step 2. The problem is
solved.
Go to step 3. Change the paper
type and weight to
match the paper
loaded in the tray.
Go to step 4. The problem is
solved.
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