Incorrect Margins On Prints - Lexmark MS312 User Manual

Troubleshooting
Action
Step 2
Reinstall the imaging unit and the toner cartridge.
a
Remove the toner cartridge.
b
Remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light can cause print quality problems.
c
Install the imaging unit, and then the cartridge.
d
Resend the print job.
Did the gray background disappear from the prints?
Step 3
Replace the imaging unit, and then resend the print job.
Did the gray background disappear from the prints?

Incorrect margins on prints

A B C D
A B C D
A B C D
Action
Step 1
a
Move the width and length guides in the tray to the correct
positions for the paper size loaded.
b
Resend the print job.
Are the margins correct?
Yes No
The problem is Go to step 3.
solved.
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
174
customer