Action
Step 3
Check if the display on the operator panel changes every time the
sensing areas of the sensor (mailbox empty) is interrupted or
blocked.
a
Enter Diagnostic mode.
b
Select Output bin tests.
c
Select Sensor test.
d
Select Output bin x
e
Observe the line item "passthru."
If necessary, replace the connection or the sensor (output pass
through). Go to
"Sensor (5-bin mailbox media bin empty)
removal" on page
350.
Does the problem remain?
Step 4
Perform a print test using the output option.
Does the problem remain?
Sensor (mailbox empty) late jam service check
Action
Step 1
Remove, and then reinstall the output option.
Does the problem remain?
Step 2
Remove obstructions in the media path between the base machine
and the output option.
Does the problem remain?
Diagnostic information
143
Yes
No
Go to step 4.
Problem is solved.
Contact next level of
Problem is solved.
support.
Yes
No
Go to step 2.
Problem is solved.
Go to step 3.
Problem is solved.
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