Internal duplex drive motor load error service check
Action
Step 1
Remove all media present in media path.
Does the problem remain?
Step 2
Check all cable connections on the duplex media entrance drive
motor assembly. If necessary, reconnect the cables.
Does the problem remain?
Step 3
Check all cable connections on the system card assembly. If
necessary, replace the duplex drive motor assembly. See
T654, and T656 duplex drive motor assembly removal" on
page
328.
Does the problem remain?
Sensor (duplex input) lingering jam service check
Action
Step 1
Remove obstructions in the internal duplex media path.
Does the problem remain?
Step 2
Check the front duplex guide assembly for damage, and if
necessary, replace the front duplex guide assembly. See
T654, and T656 front duplex guide assembly removal" on
page
317.
Does the problem remain?
"T652,
"T652,
Diagnostic information
102
Yes
No
Go to step 2.
Problem is solved.
Go to step 3.
Problem is solved.
Contact next level of
Problem is solved.
support.
Yes
No
Go to step 2.
Problem is solved.
Go to step 3.
Problem is solved.
4062