Tray not ready service check
Action
Step 1
Check the size sensing fingers on the media tray for damage, and
if necessary, replace the media tray assembly.
Does the problem remain?
Step 2
Check the switch (media size) for proper connection, and if
necessary, replace the switch (media size). See
size) assembly removal " on page
Does the problem remain?
Empty tray pick attempted service check
Action
Check the media out actuator for damage, and if necessary,
replace the media out actuator. See
removal" on page
342.
Does the problem remain?
HCIT tray lift motor stalled failure service check
Action
Step 1
Properly insert the HCIT media tray assembly into the machine.
Does the problem remain?
Step 2
Check the HCIT tray lift motor assembly for binding or damage,
and if necessary, replace the HCIT tray lift drive motor assembly.
Go to
"High capacity input tray (HCIT) tray lift drive motor
assembly removal" on page
Does the problem remain?
"Switch (media
282.
"Tray roller catch assembly
382.
Diagnostic information
130
Yes
No
Go to step 2.
Problem is solved.
Contact next level of
Problem is solved.
support.
Yes
No
Contact next level of
Problem is solved.
support.
Yes
No
Go to step 2.
Problem is solved.
Contact next level of
Problem is solved.
support.
4062