Alpha 6000S series User Manual page 187

Chapter IX Quality Assurance
The quality guarantees of this product follows the regulations below:
The guarantee scope involves only the frequency inverter body. The guarantee period, starting from the date when it
is delivered from the company, is 12 months after the product is purchased but is not beyond 24 months after the
manufacture date on the nameplate.
For faults caused by the following reasons, the product will be repaired with charge even if it is still within the
guarantee period:
 problems caused by incorrect operation or unauthorized repair or alteration;
 problems caused as the frequency inverter is used beyond the standard requirements;
 damage caused as it falls down or is carried violently after purchased;
 element aging or fault caused as it is used in the environment inconsistent with the requirements of the user
manual ;
 damage caused by foreign objects (e.g. insects, etc) into the inverter;
 damage of inverter caused by the wrong wire connection;
 Faults caused by the earthquake, fire, storm & flood disaster, lightning strike, abnormal voltage or other
natural disasters and reasons accompanying the disasters.
For the product with faults, our company is entitled to entrust other agencies to do the job of guarantee
maintenance.
If the fault is surely included in the quality guarantees content of our company and the product is used
domestically:

guaranteed replacement, return and repair within one month after the product is delivered;
 guaranteed replacement and repair within three months after the product is delivered;
 guaranteed repair within 12 months after the product is delivered
If the product is delivered overseas, guaranteed repair will be applied within 3 months after it is delivered.
Relevant service expense will be calculated according to actual conditions. If there is an agreement, the
expense will be settled according to the agreement in priority.
All our sales departments and agencies over China can provide the after-sale service for the product.
Additional Remarks:
About liability exemption
 Our company shall not be liable for results caused or induced by violation of the user manual when the
product is used;
 Our company shall not be liable for compensation for the loss or involving and ongoing damage caused to the
user by the product faults.
About User Instruction Manual:
The user instruction manual is applicable to the series of products.
Our company has the lifelong liability for the product and provides all services related to use of this product.
Although the product is designed and manufactured with the strict quality control system, our company should be
consulted first if it serves the following purposes that may endanger the human body or the life as a result of faults or
operation mistakes.
 Used for the transport equipment;
 Medical device;
 Nuclear and power equipment;
 Aviation and aerospace device;
 Various safety devices;
 Other special purposes
About hope for the User:
We hope vast users can propose suggestions on our product design, performance, quality and service, which will be
greatly appreciated.
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Chapter 9 Quality Guarantees