GE Multilin G650 Manual page 395

12.1 SYMPTOMS AND RECOMMENDED ACTIONS
Firmware
12
Firmware
EnerVista 650 Setup
12-4
During the upgrading - Communication problems during the
procces for models upgrade procecure.
with IEC 61850 procedure
-The
sometimes it ask for performed in a continuous way.
password and
sometimes not.
Password for - Model change
IEC61850 incorrect - Incorrect mac or serial number
InstallShield Setup A previous installation of any product
Initialization Error using InstallShield for installation may
6001 have corrupted some of the
InstallShield files used in the EnerVista
650 Setup installation
G650 Generator Protection & Control System
12 G650TROUBLESHOOTING GUIDE
• EnerVista 650 Setup program do not
ask for a password if the relay model is
has been not IEC61850 and
completed.
• If during the process there is any
problem and has to be started again,
this second time the program will ask
to confirm the IEC password.
• If the EnerVista 650 Setup program
is closed and started again during the
bootware and
process, the program will ask to
confirm the IEC password.
• The password is tied to the model,
MAC Address and serial number, any
change in any of the following will need
a password change.
• If the model has been modified to
add or replace
communication
61850 passwords will need to be
updated (contact the factory).
Delete (or rename) the 0701 folder
located in "C:\Program Files\Common
Files\InstallShield\Professional\RunTi
me\" and retry installation
the procedure is
firmware upgrade
any boards or
protocol, the IEC
GEK-113285A