Diagnostics - Ingenico 5100 Operating Manual

SKYZER TECHNOLOGIES

5.2 DIAGNOSTICS

This function allows the merchant to perform diagnostic functions to aid in the
maintenance of the terminal.
Step Terminal Display Description
1.0
FUNCTION? FUNCTION? FUNCTION? FUNCTION?
2.0
SELF TEST? SELF TEST? SELF TEST? SELF TEST?
3.0
ENTER OR CLEAR ENTER OR CLEAR
ENTER OR CLEAR ENTER OR CLEAR
4.0 CARD READ TEST? CARD READ TES CARD READ TES CARD READ TES
ENTER OR CLEAR ENTER OR CLEAR
ENTER OR CLEAR ENTER OR CLEAR
4.1 SWIPE CARD SWIPE CARD SWIPE CARD SWIPE CARD
4.2 GOOD CARD READ GOOD CARD READ GOOD CARD READ GOOD CARD READ
4.3 BAD CARD READ BAD CARD READ BAD CARD READ BAD CARD READ
CHIP READ TEST? CHIP READ TEST?
5.0 CHIP READ TEST? CHIP READ TEST?
ENTER OR CLEAR ENTER OR CLEAR
ENTER OR CLEAR ENTER OR CLEAR
5.1 INSERT CARD INSERT CARD INSERT CARD INSERT CARD
CARD OK CARD OK
5.2 CARD OK CARD OK
5.3 CARD IS MUTE CARD IS MUTE CARD IS MUTE CARD IS MUTE
REMOVE CARD REMOVE CARD
5.4 REMOVE CARD REMOVE CARD
INGENICO 5100 PAYMARK VERSION 6.0 OPERATING GUIDE
Press FUNC.
Enter 9904, press ENTER.
Press ENTER to continue with the self test CLEAR to cancel and return to idle
prompt.
T? T? T? Press ENTER to start CARD READ TEST, CLEAR to bypass CARD READ TEST
or CANCEL to cancel and return to idle prompt.
Swipe a magnetic stripe card through the magnetic stripe card reader. Press
ENTER or CLEAR to go to chip read test.
Displays if the terminal is successful to read the magnetic stripe data.
Displays if the terminal is unable to read the magnetic stripe data.
Press ENTER to start CHIP READ TEST, CLEAR to bypass CHIP READ TEST or
CANCEL to cancel and return to idle prompt.
Insert the chip card into the chip card reader slot in the terminal. Press ENTER or
CLEAR to go to keyboard test.
Displays if the terminal is successful to read the chip card contact.
Displays if the terminal is unable to read the chip card contact.
Remove card from the chip card reader slot.
PAGE 86 OF 97
Version 1.3