Tipping Utilities; Void Tip - Ingenico 5100 Operating Manual

SKYZER TECHNOLOGIES
4.10.3

Tipping Utilities

There are three functions under the Tipping Utility menu, as follows:
4.10.3.1

Void Tip

This function allows the merchant to void a Credit Card Tipping transaction.
Note: When voiding TIP, the entire TIP transaction will be voided.
Step Terminal Display
TIPPING TIPPING
1.0 TIPPING TIPPING
AUTH AUTH ADJ ADJ
AUTH AUTH ADJ ADJ
SELECT FUNCTION SELECT FUNCTION SELECT FUNCTION SELECT FUNCTION
2.0
1. VOID TIP 1. 1. 1. VOID TIP VOID TIP VOID TIP
2. UPLOAD 2. UPLOAD
2. UPLOAD 2. UPLOAD
3. PRINT 3. PRINT
3. PRINT 3. PRINT
3.0 RETRIEVE BY RETRIEVE BY RETRIEVE BY RETRIEVE BY
1. 1. TRANS NUMBER 1. 1. TRANS NUMBER TRANS NUMBER TRANS NUMBER
2. CARD NUMBER 2. CARD NUMBER 2. CARD NUMBER 2. CARD NUMBER
3. AUTH NUMBER 3. AUTH NUMBER 3. AUTH NUMBER 3. AUTH NUMBER
4. PURCHASE AMOUNT 4. PURCHASE AMO 4. PURCHASE AMO 4. PURCHASE AMO
5. TIP AMOUNT 5. TIP AMOUNT 5. TIP AMOUNT 5. TIP AMOUNT
6. TOTAL AMOUNT 6. TOTAL AMOUNT 6. TOTAL AMOUNT 6. TOTAL AMOUNT
4.0
ENTER TRAN NUM ENTER TRAN NUM ENTER TRAN NUM ENTER TRAN NUM
5.0 PLEASE WAIT PLEASE WAIT PLEASE WAIT PLEASE WAIT
TRAN TRAN
6.0 TRAN TRAN
AUTH AUTH
AUTH AUTH
CARD XXXXXX....XXXX CARD XXXXXX....XXXX
CARD XXXXXX....XXXX CARD XXXXXX....XXXX
TOTAL AMT TOTAL AMT
TOTAL AMT TOTAL AMT
REQUIRED TRANS. Y/N REQUIRED TRANS. Y/N REQUIRED TRANS. Y/N REQUIRED TRANS. Y/N
CANCEL? CANCEL?
7.0 CANCEL? CANCEL?
TIP TRANSACTION TIP TRANSACTION
TIP TRANSACTION TIP TRANSACTION
8.0 PLEASE WAIT PLEASE WAIT PLEASE WAIT PLEASE WAIT
INGENICO 5100 PAYMARK VERSION 6.0 OPERATING GUIDE
Description
Press ENTER to scroll through the menu options until the TIPPING menu is
shown on the display.
UTIL UTIL
UTIL UTIL
Press CR to select UTILITY.
Select the desired function by pressing the corresponding number key.
Example: Select 1 to perform VOID TIP FUNCTION.
Select the desired search criteria by pressing the corresponding number on the
terminal to retrieve the stored transaction.
Example: 1 for TRANS NUMBER
UNT UNT UNT
Enter the transaction number which can be obtained from the receipt.
Example: 000001
Terminal will display PLEASE WAIT while retrieving the selected transaction.
XXXXXX XXXXXX Transaction details are displayed.
XXXXXX XXXXXX
Press ENTER to select that transaction and proceed through step 7.0.
Press CLEAR to exit and return to step 3.0.
NZ$XX.XX NZ$XX.XX
NZ$XX.XX NZ$XX.XX
Press ENTER to cancel the TIP Transaction and follow through step 8.0
Press CLEAR to exit and return to TIPPING menu.
Void TIP Transaction is processing
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