Ingenico Lane/3000 User Manual
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Lane/3000
Desk/1500
User Guide
www.ingenico.com
28-32, boulevard de Grenelle, 75015 Paris - France / (T) +33 (0)1 58 01 80 00 / (F) +33 (0)1 58 01 91 35
Ingenico - SA au capital de 47 656 332 / 317 218 758 RCS Nanterre

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Summary of Contents for Ingenico Lane/3000

  • Page 1 28-32, boulevard de Grenelle, 75015 Paris - France / (T) +33 (0)1 58 01 80 00 / (F) +33 (0)1 58 01 91 35 Ingenico - SA au capital de 47 656 332 / 317 218 758 RCS Nanterre...
  • Page 2: Table Of Contents

    3_5 Installation & Connections 3_5_1 Positionning the terminal 3_5_2 Inserting SAM (Secure access module) and Micro SD 3_5_3 Connecting the terminal to the host 3_5_4 Setting the Lane/3000 or Desk/1500 on the standpole adaptor 3_6 Wireless Connectivity 3_6_1 Wi-Fi 3_6_2 Bluetooth Lane/3000 Copyright©...
  • Page 3 6_Cables 7_Norms & Marking 7_1 Federal Communications Commission (FCC) Statement 7_2 Warning to users in Japan 7_3 Industry Canada (IC) Statement 7_4 Environment (WEEE, Batteries and Packaging) 7_5 Marking Lane/3000 Copyright© 2019 Ingenico 900033034 R11 000 06/0619 All rights reserved...
  • Page 4: 1_Introduction

    This symbol indicates an important Warning. This symbol indicates a piece of advice. Unless otherwise indicated, all information in this guide applies to modular terminals (Lane/3000 & Desk/1500) and non- modular terminals (Lane/3000 N & Desk/1500 N) References to Lane/3000 and Desk/1500 implicitly refer to...
  • Page 5: 2_Unpacking

    The power supply unit provided with your equipment is specially designed for it. Do not use any other power supply. ADVICE Keep the packaging. It must be re-used whenever the terminal is shipped. Lane/3000 Copyright© 2019 Ingenico 900033034 R11 000 06/0619 All rights reserved...
  • Page 6: 3_Recommendations

    The electrical outlet must meet the following criteria: Must be installed near the equipment and easily accessible; • Must meet standards and regulations in the country of use. • Lane/3000 Copyright© 2019 Ingenico 900033034 R11 000 06/0619 All rights reserved...
  • Page 7: 3_2 Security Of Your Terminal (Tampering Attempt Detection)

    The terminal must never be put in or left at a location where it could be stolen or replaced by another device. Warranty label (On the bottom side of the terminal) Lane/3000 Copyright© 2019 Ingenico 900033034 R11 000 06/0619 All rights reserved...
  • Page 8: 3_3 Main Characteristics

    If the warranty label is torn or removed, the warranty will be void. CAUTION Positioning of the Lane/3000 or Desk/1500 on check stand must be in such a way to make cardholder PIN (Personal Identification Number) spying infeasible. Installing device on an adjustable stand must be in such a...
  • Page 9: 3_3_2 Dual Head Version With

    Max relative humidity 85% at +55°C 3_3_3 Power characteristics Power supply units The Lane/3000 terminal can be powered by several ways: An external power supply unit (modular & non modular)limited • to PS2 type By USB (5VDC or 12VDC) (modular & non modular) limited to PS2 •...
  • Page 10 Output voltage WARNING The power supply unit provided with your equipment is specially designed for this Ingenico terminal. Do not use any other power supply. The use of a power supply with apparently similar voltage/current characteristics may damage your terminal.
  • Page 11: 3_4 Functional Description

    Wifi / Bluetooth, Audio Speaker & Jack, Camera or Biometric reader. 3_4 Functional description Magnetic Contactless stripe Reader Reader 2.8" TFT Display Touchscreen (optional) 15 keys keypad (19 keys when no Touchscreen) Smartcard Reader Lane/3000 Copyright© 2019 Ingenico 900033034 R11 000 06/0619 All rights reserved...
  • Page 12: 3_5 Installation & Connections

    (away from video terminals, PC, anti-shoplifting barriers...). The terminal is exclusively made for indoor use. The Lane/3000 & Desk/1500 device may be mounted on a flat surface, wall, or customer stand. CAUTION Do not place the Lane/3000 or Desk/1500 device on a PC...
  • Page 13 The SAM need to be inserted on the reverse side of the module Lane/3000 Copyright© 2019 Ingenico 900033034 R11 000 06/0619 All rights reserved...
  • Page 14 The Micro SD is located on the side of the module as shown in this drawing: Slide back the module inside the terminal and screw it tight Lane/3000 Copyright© 2019 Ingenico 900033034 R11 000 06/0619 All rights reserved...
  • Page 15 For Non Modular version, Lane/3000 N and Desk/1500 N, there is no Micro SD and only one SAM (option). To insert the SAM, remove the SAM door Then slide the SAM in the reader : Lane/3000 Copyright© 2019 Ingenico 900033034 R11 000 06/0619...
  • Page 16: 3_5_3 Connecting The Terminal To The Host

    Connect the cable on the terminal. Connect the other end to the power supply unit and a Host (PC / cash register…). Plug the power supply into the mains. Lane/3000 Copyright© 2019 Ingenico 900033034 R11 000 06/0619 All rights reserved...
  • Page 17: 3_5_4 Setting The Lane/3000 Or Desk/1500

    3_5_4 Setting the Lane/3000 or Desk/1500 on the standpole adaptor Install the terminal on a flat surface is not possible on the Lane/3000 or Desk/1500 as is. It is designed to be fitted on a standpole adaptor. The specific pattern by Ingenico is also available on the Lane/3000 or Desk/1500.
  • Page 18 Click! The Lane/3000 or Desk/1500 is now ready to use: Lane/3000 Copyright© 2019 Ingenico 900033034 R11 000 06/0619 All rights reserved...
  • Page 19: 3_6 Wireless Connectivity

    4 reserved for perpherals (barcode, printer, ... ) Range Bluetooth Class 2 - max 10m in free sight Antenna gain 0 dBi Tune up information +2dBm +2dBm/-4dBm Lane/3000 Copyright© 2019 Ingenico 900033034 R11 000 06/0619 All rights reserved...
  • Page 20: 4_Daily Use

    The card read is successful when all four status lights are lit and a confirmation tone can be heard. Lane/3000 Copyright© 2019 Ingenico 900033034 R11 000 06/0619 All rights reserved...
  • Page 21: 4_2 Signature Capture (Option)

    This option is not designed to play music, but to facilitate the use by blind people. The jack is 3.5mm, 32 ohms impedance. Lane/3000 Copyright© 2019 Ingenico 900033034 R11 000 06/0619 All rights reserved...
  • Page 22: 5_Maintenance

    Avant tout, débranchez tous les câbles du terminal. Pour bien nettoyer le terminal : Utilisez les kits de nettoyage Ingenico : http://www. ingenico.cleaningcards.com/ Ne nettoyez pas les connexions électriques. N’utilisez jamais de solvants, de détergents, d’alcool ou...
  • Page 23: 5_1_3 Wartung Von Endgeräten

    POS, or power supply. If the Lane/3000 or Desk/1500 device is directly connected to a host, reset the host by turning it off and back on again.
  • Page 24 Magnetic Card Reader Does Not Work Properly When sliding the card through the reader, make sure that the magnetic stripe on the card is facing the Lane/3000 or Desk/1500 display screen (see Swiping a Magnetic Stripe Card). Swipe the card at a faster or middle steady speed.
  • Page 25: 6_Cables

    Lane/3000 or Desk/1500. We advise to check with your reseller their compatibility if you plan to replace an iSC480 / ISC250 / ISC Touch 250 by a Lane/3000 or Desk/1500. Following are some examples of accessories that can be used to connect the Lane/3000 or Desk/1500.
  • Page 26: 7_Norms & Marking

    The device complies with FCC radiation exposure limits set forth for general population (uncontrolled exposure). This device must not be collocated or operating in conjunction with any other antenna or transmitter. Lane/3000 Copyright© 2019 Ingenico 900033034 R11 000 06/0619 All rights reserved...
  • Page 27: 7_2 Warning To Users In Japan

    Ce présent équipement est conforme aux limites d'exigences d'exposition RF. Cet équipement ne doit pas être installé à proximité ou être utilisé en conjonction avec un autre transmetteur ou antenne. Lane/3000 Copyright© 2019 Ingenico 900033034 R11 000 06/0619 All rights reserved...
  • Page 28: 7_4 Environment (Weee, Batteries And Packaging)

    Ingenico ensures that efficient collection and recycling schemes are set-up for WEEE and batteries according to the local regulation of your country. Please contact your resellers for more detailed information about the compliance solution in place for disposing of your old product and used batteries.
  • Page 29: 7_5 Marking

    By separating this product from other household-type waste, the volume of waste sent to incinerators or land- fills will be reduced and natural resources will thus be conserved. Lane/3000 Copyright© 2019 Ingenico 900033034 R11 000 06/0619 All rights reserved...
  • Page 30 (These products must NOT have a safety connection to Earth). Indoor use symbol. Lane/3000 Copyright© 2019 Ingenico 900033034 R11 000 06/0619 All rights reserved...
  • Page 31 NOTES Lane/3000 Copyright© 2019 Ingenico 900033034 R11 000 06/0619 All rights reserved...
  • Page 32 28-32, boulevard de Grenelle, 75015 Paris - France / (T) +33 (0)1 58 01 80 00 / (F) +33 (0)1 58 01 91 35 Ingenico - SA au capital de 47 656 332 / 317 218 758 RCS Nanterre Lane/3000 Copyright©...

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Desk/1500L3000ncl

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