Operation Of Terminal; Merchant Logon; Pending Reversal - Ingenico 5100 Operating Manual

SKYZER TECHNOLOGIES
4

OPERATION OF TERMINAL

4.1 MERCHANT LOGON

To initiate a Merchant logon, follow the steps below:
Step Terminal Display Description
1.0
SUPERVISOR SUPERVISOR SUPERVISOR SUPERVISOR
XTRA XTRA XTRA XTRA INIT INIT INIT INIT
1 Merchant 1 Merchant 1 1 1 1
2.0 1 Merchant 1 Merchant
2 Merchant 2 Merchant 2 2 2 2
2 Merchant 2 Merchant
3 Merchant 3 Merchant 3 3 3 3
3 Merchant 3 Merchant
4 ALL MERCHANTS 4 ALL MERCHANTS 4 ALL MERCHANTS 4 ALL MERCHANTS
PROCESSING NOW PROCESSING NOW
3.0 PROCESSING NOW PROCESSING NOW
ACCEPTED ACCEPTED
4.0 ACCEPTED ACCEPTED
NOTE: When set up as a multi-merchant device, the terminal will first prompt for
the selection of the particular merchant.

4.1.1 Pending Reversal

Prior to removing a terminal from a merchant's site, or reprogramming it with a
new merchant ID, it is important to perform a logon to ensure there are no
pending reversals stored on the terminal.
To clear any pending reversals stored on the terminal, simply initiate a
merchant logon.
Stored pending reversals must be cleared from the terminal in order that all
stored transaction data can be processed through the host.
Until stored pending reversals are cleared, it will not be possible to access the
merchant configuration menu and new merchant details will not be accepted
by the terminal.
INGENICO 5100 PAYMARK VERSION 6.0 OPERATING GUIDE
Press ENTER key until SUPERVISOR menu is shown on the display
Press SAV key to select INIT
DUPL DUPL DUPL DUPL
Only applicable with Multi-Merchant setup.
Select the corresponding number on the terminal to select the Merchant followed by
ENTER.
Press CLEAR or CANCEL to select a different merchant.
PROCESSING NOW will be displayed
ACCEPTED will be displayed when the terminal has made the connection with
Paymark
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