Table of Contents
Advertisement
This functionality supports operating systems that are supported by the server. For operating systems
supported by the server, see the Hewlett Packard Enterprise website.
(http://www.hpe.com/info/supportos)
If a significant change occurs between data-gathering intervals, the survey function marks the previous
information and overwrites the survey data files to reflect the latest changes in the configuration.
Survey functionality can be installed through the SPP.
HPE Insight Remote Support
Hewlett Packard Enterprise strongly recommends that you register your device for remote support to
enable enhanced delivery of your Hewlett Packard Enterprise warranty, HPE support services, or Hewlett
Packard Enterprise contractual support agreement. Insight Remote Support supplements your monitoring
continuously to ensure maximum system availability by providing intelligent event diagnosis, and
automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will
initiate a fast and accurate resolution, based on your product's service level. Notifications can be sent to
your authorized Hewlett Packard Enterprise Channel Partner for onsite service, if configured and
available in your country.
For more information, see Insight Remote Support and Insight Online Setup Guide for ProLiant Servers
and BladeSystem c-Class Enclosures on the Hewlett Packard Enterprise website
(http://www.hpe.com/info/insightremotesupport/docs). Insight Remote Support is available as part of
Hewlett Packard Enterprise Warranty, HPE support services, or Hewlett Packard Enterprise contractual
support agreement.
USB support
Hewlett Packard Enterprise provides both standard USB 2.0 support and legacy USB 2.0 support.
Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads,
Hewlett Packard Enterprise provides support for USB devices through legacy USB support, which is
enabled by default in the system ROM.
Legacy USB support provides USB functionality in environments where USB support is not available
normally. Specifically, Hewlett Packard Enterprise provides legacy USB functionality for the following:
•
POST (system boot)
•
UEFI System Utilities
•
Pre-boot UEFI shell
•
DOS
•
Operating environments which do not provide native USB support
External USB functionality
Hewlett Packard Enterprise provides external USB support to enable local connection of USB devices for
server administration, configuration, and diagnostic procedures.
For additional security, external USB functionality can be disabled through USB options in UEFI System
Utilities.
Automatic Server Recovery
ASR is a feature that causes the system to restart when a catastrophic operating system error occurs,
such as a blue screen, ABEND (does not apply to HPE ProLiant DL980 Servers), or panic. A system
fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health
Diagnostic tools 81
Advertisement
Table of Contents
