Chapter 9: Troubleshooting; Overview; Reviewing Warnings And Errors - GE Sievers InnovOx Operation And Maintenance Manual

Chapter 9. Troubleshooting

Overview

This chapter provides the starting point for troubleshooting basic issues with your Analyzer. If you need
additional assistance, contact GE Analytical Instruments Technical Support in the U.S. at 888.245.2595 or
303.444.2009. Technical support in the United Kingdom is available at 44 (0) 161 866 9337. In other parts of the
world, contact your local GE Analytical instruments representative. You can also visit the support tab on our
website at www.geinstruments.com.

Reviewing Warnings and Errors

The Analyzer issues two types of messages:
• Warnings — Warnings do NOT stop measurements, but may indicate that corrective action is required
to prevent eventual Analyzer shutdown or loss of data.
• Errors — Errors are serious alerts and some stop measurements to prevent the collection of erroneous
data or to protect the Analyzer from damage. Corrective action should be taken before the Analyzer can
resume normal operation.
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