Troubleshooting > Troubleshooting
Message
Cannot connect to
*1
Authentication Server.
Cannot duplex print on the
*1
following paper.
Cannot print the specified
*1
number of copies.
Cannot process this job.
Cannot staple the
following paper.
Cannot use Staple due to a
failure.
Cassette # failure.
Cleaning the laser
scanner...
E
Error occurred at cassette
#.
F
Failed to specify Job
*1
Accounting.
Failed to store job
retention data.
Checkpoints
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Did you select a paper size/type that
cannot be duplex printed?
—
*1
―
Did you select a paper size/type that
cannot be stapled?
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Corrective Actions
Set machine time to match the server's
time.
Check the domain name.
Check the host name.
Check the connection status with the
server.
Select [Paper Selection] to select the
available paper. Select [Continue] to
print without using Duplex function.
Only one copy is available. Select
[Continue] to continue printing. Select
[Cancel] to cancel the job.
The machine may reproduce the same
originals by arranging the following
settings:
•
Uncheck [RAM Disk] in the [Device
Settings] tab of the printer's
properties.
NOTE
If you unchecked the [RAM Disk], check
the [RAM Disk] again after the printing
is completed. If not, print speed may be
reduced.
This job is canceled because it is
restricted by User Authorization or Job
Accounting. Select [End].
Select [Paper Selection] to select the
available paper. Select [Continue] to
print without using Staple function.
Contact your Service Representative.
Contact your Service Representative.
The machine is under the adjustment to
maintain its quality. Please wait.
Remove the indicated cassette. Select
[Next >] to follow the instructions.
Failed to specify Job Accounting when
processing the job externally. The job is
canceled. Select [End].
The job is canceled. Select [End].
Insufficient free space in the Job Box.
Try to perform the job again after
printing or deleting data from the Job
Box.
10-21
Reference
Page
page 2-23
page 9-2
page 9-2
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page 6-27
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