Refunds - Avery Berkel IM Series User Instructions

8.5 Refunds

8.5 Refunds
The REFUND key is a programmable key that enables you to refund the cost of
goods to the customer.
Refunds may be made as part of a sales transaction or as a separate operation.
The machine shows the amount of cash refunded on the cash report and
updates the refund totals values and count.
If a customer has more than one identical item or pack you can:
•
•
the machine will calculate the total value to be refunded.
Where the refund is part of a sales transaction and the total receipt value is
negative, a refund slip will be printed after the sales receipt.
Please remember .....
A security level may have been assigned to the REFUND key. If your security
level is not high enough you will see the message Call Supervisor and the
security level required will be displayed.
Your machine must be in receipt mode and PoS must be enabled.
If your machine has been configured for 'one shot' operation for Refunds you will
not need to press
Refunding the cost of goods
IM series User Instructions
enter the number of items
enter the value to be refunded for one item or pack
Refund
1
Refund
Refnd PLU
more than 1 item?
3
or at step 8.
1
number of items
1 - 99
Hand Price mode
2
UP/
go to
PLU
4
PLU number
127
6
Receipt Operations