Sam4s SPS-500 Series Program Reference Manual
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Sam4s SPS-500 Series Program Reference Manual

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Download this manual See also: Service Manual, Reference Manual
SPS-500 Series
Program Reference Manual
2014, CRS, Inc.
All specifications are subject to change without notice.
PM-SPS-500 manual version 1.31

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  • Page 1 SPS-500 Series Program Reference Manual 2014, CRS, Inc. All specifications are subject to change without notice. PM-SPS-500 manual version 1.31...
  • Page 2 CRS, Inc. Limited Warranty and Disclaimers of Warranty This manual has been developed by CRS, Inc. It is intended for the use of its customers and service personnel and should be read in its entirety before attempting to install, use or program the product(s). Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, the product or any of the products to which this manual applies.

  • Page 3: Precaution Statements

    Precaution Statements Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1 Safety Precautions 1. Be sure that all built-in protective devices are replaced. Restore any missing protective shields. 6.
  • Page 4 1-2 Servicing Precautions WARNING: First read the-Safety Precautions-section of this manual. If some unforeseen circumstance creates a conflict between the servicing and safety precautions, always follow the safety precautions. WARNING: An electrolytic capacitor installed with the wrong polarity might explode. 5.

  • Page 5: Table Of Contents

    Contents Introduction   SAM4s SPS-500 Series Overview..................... 9   Power Requirements ....................9   Safe Operation ......................10   Important Battery Backup Note ................. 10   SAM4s SPS-500 Configurations ................10   Standard Hardware ....................10   Standard Connectivity ....................11  ...
  • Page 6 Downloading Logo Images for the Internal Printer ..............35   S Mode Programming   S- Mode Programming Screen ....................37   Self Tests ..........................38   Memory Clearing ........................39   Memory Clear Options ....................39   Memory Allocation ........................41  ...
  • Page 7 Tax Option Definitions .................... 109   Cash Drawer Option Definitions ................110   Training Mode Option Definitions ................111   Level/Modifier Option Definitions ................111   Tracking File Option Definitions ................113   Kitchen Printing/Video Option Definitions ............. 114   Validation/Subtotal Print Option Definitions ............
  • Page 8 Balancing Formulas ....................... 165   Appendix   Report Function Key Report Code Structure ................. 167   Report # Table ......................167   Report Option Table ....................170   Special Report Commands ..................170   Glossary of Terms   Index   Manual Revision Record  ...

  • Page 9: Introduction

     The SAM4s SPS-500 is a modern computerized network device. As with all network systems, it requires appropriate electrical power wiring and proper routing of communication cabling for reliable operation and maximizing the life of the equipment.

  • Page 10: Safe Operation

    Important Battery Backup Note Before using the SAM4s SPS-500 for the first time, leave it powered on in the REG key lock position for at least twenty-four hours. This allows the Ni-MH battery, which maintains the memory of the ECR while the power is off, to charge completely.

  • Page 11: Standard Connectivity

    Standard Connectivity Each SPS-500 ECR is configured with:  Four powered (5v out) serial ports: COM#1/2 (DSUB); COM#3/4 (RJ45)  LAN: 10/100 Base-T Ethernet (TCP/IP, 32 ECR)  SD Card Port: Supports Program Save/Load; Screen Capture; Firmware Updates; Upload Graphics ...

  • Page 12: Controls & Connections

    Controls & Connections The Power LED will illuminate when the ECR is powered on. The IRC LED will flash during IRC operations Power Switch Optional Magnetic Card Reader (MCR) Front Panel Angle Adjustment Set the LCD panel to the optimum viewing angle Access panel allows installation of optional 6MB Compact Flash Memory...

  • Page 13: Rear Customer Display

    Rear Customer Display Standard Rear Display— Turn and/or lift for optimum viewing (with nearly 360º turning radius) SD Memory Card Slot The Standard SPS-500 SD Memory Card slot is located inside the printer compartment. It can be used to:  Load Application Program Updates ...

  • Page 14: Connection Panel

    Connection Panel Standard ports include:  2 Additional Cash Drawer Ports (24v)  LAN port  2-USB Ports (1 back panel/1 front)  4-RS-232C Comm. Ports (2-DB9 Male/2-RJ45) Serial Number/ Identification Label Front USB port located behind access door (for keyboard, USB memory stick or scanner) 14 ...

  • Page 15: Control Lock

    Control Lock VOID Use to void (correct) items outside of a sale. VOID The register is inoperable. (Register) use for normal registrations. Use to read register reports and perform other manager functions. S MODE Use to read register reports and reset totals to zero. (Program) Use to program the register.

  • Page 16: Keyboards

    Keyboards Default Flat Keyboard—SPS-520F/SPS-530FT RCPT DETL RCPT PRICE KEYB RECEIPT TIME EMP # FEED FEED ON/OFF LVL 1 LVL 1 ISSUE CLOCK PRICE KEYB VOID MDSE LVL 2 LVL 2 CORR ITEM RTRN TAX1 EXEMPT YES/NO ENTER CANCEL SHIFT PAGE PAGE RECALL ...

  • Page 17: Default Raised-Key Keyboard-Sps-520Rt/Sps-530Rt

    Default Raised-Key Keyboard—SPS-520RT/SPS-530RT RECT DETL RCPT TAX 1 MDSE ERROR MACRO MACRO MACRO ENTER DONE VOID #/NS CANCEL EMP# FEED FEED ISSUE SHIFT RTRN CORR TIME  X/TIME CLEAR SHIFT IN/OUT  MISC 1 PAGE PAGE CHECK TEND DOWN SUBTOTAL YES/NO CASH Expanded Raised-Key Keyboard—SPS-520RT/SPS-530RT...

  • Page 18: Default Screen Layout

    Default Screen Layout Message Line: Main Screen Displays Error Up to Twenty four Messages, Clerk keys display on the Identification & main screen.* Keys Transaction can be totals. items/categories Transaction Detail (PLUs) or functions. is displayed here. If A total of 200 over 20 items are different screens displayed (on the...

  • Page 19: Mode Main Menu

    X Mode Main Menu Note: X Mode Menu buttons are not active until a clerk is signed on in REG position. Z Mode Main Menu Note: Z Mode Menu buttons are not active until a clerk is signed on in REG position. Introduction ...

  • Page 20: P Mode Main Menu

    P Mode Main Menu Note: P Mode Menu buttons are not active until a clerk is signed on in REG position. S Mode Main Menu Note: S Mode Main Menu was updated at version 1.00s. 20  Introduction SPS-500 Program Manual v1.31...

  • Page 21: Keylinks

    Keylinks The main screen provides up to 24 programmable locations. In addition to the main screen you can define 199 additional 24-location screens referred to as “Keylinks”. (Note that the default program pre-defines the first 10 keylinks for PLU lists and various function lists.) In the example depicted below, the PLU List keys and the Payment key open new Keylink Screens.

  • Page 22: Custom Screen Layouts

    Custom Screen Layouts After your authorized dealer prepares your SPS-500 for installation, your main screen and keylink screens will look different. Each screen will contain the variety of item and function keys that you require. Your screens will be designed using the following capabilities: The default Main Screen and each Keylink screen provide 24 single size key locations in a 4 x 6 matrix.

  • Page 23: Initialize

    Initialize  To Initialize the SPS-500, turn the main power switch off, then on again (in any key lock position.) Note: If you initialize while a transaction is in progress, the transaction will be aborted and totals/counters will not be updated. Memory All Clear Memory should be cleared after starting the SPS-500 for the first time and before the end-user program is entered;...
  • Page 24 6. The display will monitor the memory clear process, which takes about 1 minute. 7. When complete, the display will prompt: “Enter Register Number (1-32)”. Type the register number on the numeric keypad and touch OK. 8. When complete, the S MODE PROGRAMMING MENU will display. 24 ...

  • Page 25: Software Installation & Sd Utilities

    Software Installation & SD Utilities Overview The latest software revisions will be posted on the SPS-500 dealer support page of the CRS website: www.crs-usa.com. Software will be revised continually as anomalies are identified, repaired, and as new features and peripherals are supported. ...

  • Page 26: Required Support Resources

    Required Support Resources  A PC with a SD Memory Card reader or a USB memory stick. The SD/USB memory provides the most convenient method of updating the SPS-500 application software and also can be used for program loading/saving, capturing SPS-500 screens for documentation purposes and transferring bitmap images to the SPS-500.

  • Page 27: How To Access System Menu

    How to Access System Menu 1. Turn the power switch located on the right side of the register to the OFF position. 2. Turn the control lock to the S position. (S is the unmarked position one position clockwise from the PGM position.) 3.
  • Page 28 Diagnostics/Functions Available form the System Menu Touch the screen to sequence through display test Display/Touch patterns. Display dims, and then brightens. LCD Brightness Indicates position activated when the screen is touched. Touch Initiates rear display test pattern. Touch any key or Rear Display screen to exit.
  • Page 29 any key or screen to end test at the completion of the Aging wo/printer next test cycle. Do not use. Setup Write MAC Addr Set MCR to read track 1/2 or track ¾ Insert SD card and touch screen to download printer Logo Define logo images.

  • Page 30: Application Upgrade/Backup From Sd/Usb

    Application Upgrade/Backup from SD/USB A Note About Software Upgrades… Most software updates will be application upgrades and will be done in S Mode from SD or USB. Use the following instructions to complete these upgrades. There may be rare occasions when operating system files are updated.
  • Page 31 6. Confirm the update by touching YES. Monitor the update progress on the screen. 7. The screen displays Update or Backup Complete. Click Close. If you are completing an application backup, there will be a delay of about 3 minutes before the S- MODE menu returns and the backup is complete.

  • Page 32: Capturing Sps-500 Screens

    Capturing SPS-500 Screens Equipment Required  SPS-500 Terminal  USB Keyboard  SD Memory Card or USB Memory Stick NOTE: SD cards must be formatted as FAT 32. To avoid compatibility issues, CRS recommends that you purchase SD cards from CRS. ...

  • Page 33: Image Downloads

    Image Downloads Key images can be added to function and PLU keys. Images can also be used for key screen backgrounds (viewed in REG mode where key locations are inactive.) Images add style and usability to the SPS-500 touch screen. This procedure allows you to download images to the SPS-500 where they can be added to keys in the S Mode Key Location program.

  • Page 34: Image Download Using Sd Memory Card

    Image Download Using SD Memory Card 1. At your PC, create a folder “image” on the SD memory card and copy the images you wish to transfer into this folder. 2. Insert the SD Memory Card into the SD slot inside the printer compartment of the SPS-500. 3.

  • Page 35: Screen Saver Logo

    Screen Saver Logo When the screen saver is engaged, the default SAM4s logo moves in a pattern across the screen (this is the FLOATING Logo). This logo can be replaced with a custom logo. Name the custom logo “logo.jpg”. The maximum logo size is 759 (wide) X 399 (height).
  • Page 36 36  Software Installation & SD Utilities SPS-500 Program Manual v1.31...

  • Page 37: S Mode Programming

    S Mode Programming S- Mode Programming Screen CAUTION: S Mode functions are reserved for dealers who set-up and service the SPS-500. The user will not normally perform S Mode functions. The procedures described in this area are security sensitive. Many S Mode functions, including memory clearing and memory allocation, may cause damage or loss if they are performed without first backing up register data.

  • Page 38: Self Tests

    Self Tests The following procedures are used to perform diagnostic tests on the ECR. The integrity of peripherals is tested at this stage. ► Touch SELF TEST from the S mode MAIN MENU to display the H/W TEST Screen. Self Tests - Definitions. SERIAL &...

  • Page 39: Memory Clearing

    KEYBOARD TEST This will test the keyboard. NETWORK PING TEST This will test a specified network IP address. AGING TEST Performs a series of system tests in an endless loop. Touch the screen to exit. APPLICATION UPDATE Touch APPLICATION UPDATE to initiate an update of the application program by SD card or USB stick.
  • Page 40 If an unsuccessful attempt has been made to consolidate ECRs sales data, the report is flagged as failed. This will remove that flag allowing normal reporting consolidation again. (13) CLEAR PLU FILE This will remove all programmed PLUs from the file, leaving on the basic program. (14) CLEAR ELECTRONIC JOURNAL This will reset all sales data held within the electronic journal without printing.

  • Page 41: Memory Allocation

    Memory Allocation CAUTION: The procedures described in this area are security sensitive. Memory is automatically cleared after memory allocation is set. Do not change memory allocation after your system has been installed unless you are aware that all programs, totals and counters will be cleared. Do not share this information with unauthorized users and provide the S Mode password only to those you may want to perform these functions.
  • Page 42 (7) USE GROUP BY EMPLOYEE Determine if you wish to report GROUPS by EMPLOYEE. If you choose Yes, then you can report up to 30 of the 99 groups for each employee. See "Groups By Employee" on page 130 to select which groups will report for each employee.
  • Page 43 (16) PROJECTIONS The Product Projection report provides a history of each product mix item's sales by day of week. (17) # OF RECIPE Recipes can be used for stock control. When a product is sold; the information will be automatically calculated back through the recipe file in order to deduct the stock from the relevant ingredients.

  • Page 44: Key Relocation

    (31) # OF ITEMS FOR PROMOTION TABLE (0-99) If fixed price or multi buy promotions are used, specific lists of items are maintained that must be sold to allow the discount or new price. This option determines the maximum number of items that can be listed. (32) BITMAP NV BUFFER (0-999999) Not Used.

  • Page 45: Key Relocation Screen-Screen Tab

    Key Relocation Screen—Screen Tab 1. Select KEY RELOCATION from the P menu or select KEY RELOCATION and then SCREEN DESIGNER from the S menu. The KEY RELOCATION screen displays with the SCREEN tab selected: Touch to select another keylink. 2. Use the ▼ or ▲ keys to select the keylink screen you wish to program, or touch the button indicating the keylink currently displayed and enter the number of the keylink you wish to program.

  • Page 46: Key Relocation Screen-Pgm Tab

    Key Relocation Screen—PGM Tab Touch the PGM button to display the keylink options. Select the keylink (screen) you wish to  program. Note that options are not available for the main screen (keylink #0), you must select keylink #001 to #200 to set options. To apply the key attributes to the Touch KEY to assign a function, PLU or same position is other keylink...

  • Page 47: Key Relocation Screen-Design Tab

    Key Relocation Screen—Design Tab Select one of 4 font sizes Select black or white font color. Select button color. Touch here to select a button size/type. Inactive buttons (“X”) do not display in REG mode. Touch auto select to automatically go to the next key after each program Touch multi check if you wish to assign the same attributes to a group of locations at the same time.
  • Page 48 Function Key Code List EMPLOYEE 9 NEXT RECORD EMPLOYEE 10 PREV RECORD Reserved ERR CORR. Reserved FD/S SHIFT DESTINATION 1 FD/S SUBTOTAL DESTINATION 2 FD/S TENDER DESTINATION 3 GUEST # DESTINATION 4 HOLD DESTINATION 5 INACTIVE DESTINATION 6 KEYBOARD LEVEL 1 DESTINATION 7 KEYBOARD LEVEL 2 DESTINATION 8...
  • Page 49 MODIFIER 10 PRINT CHECK TRANS CHK3 Reserved PRINT HOLD TRANS CHK4 #/NO SALE PROMO TRAY SUBTOTAL P/BAL Reserved VALID Reserved QUIT VOID ITEM Reserved RCPT ON/OFF WASTE PAID OUT 1 RECALL CHECK 1 FUNC.LIST# PAID OUT 2 RECALL CHECK 2 X/TIME PAID OUT 3 RECALL CHECK 3...

  • Page 50: Function Key Definitions

    Function Key Definitions Description 1-12 Use for numeric entries, can be removed or relocated on the keyboard or Numeric Keys 1-9, 0, 00, touch screen. Use to add multiple guest checks (tracking balances or soft checks) for ADD CHECK payment together. See "TRAY SUBTL" on page 55 to add separate transactions when you are not tracking balances.
  • Page 51 The EMPLOYEE (1-10) keys can be programmed to sign on a specific 041- EMPLOYEE (1-10) employee when touched directly, without entering a code. Touch ERR CORR immediately after an item to void that item. ERR.CORR Touch FD STMP SHIFT to shift the pre-programmed food stamp status FD/S SHIFT of an item prior to its registration.
  • Page 52 Reserved 080- Use in REG Mode to cursor up to an item displayed in the transaction CURSOR DOWN area of the screen. Use in REG Mode to cursor up to an item displayed in the transaction CURSOR UP area of the screen. 099- Reserved 101-...
  • Page 53 Touch a PAID OUT key to remove cash, check or miscellaneous media 151- PAID OUT 1-5 from the drawer. The PAID RECALL key is used to recall last x number of transactions, PAID RECALL starting with the last transaction finalized. (X is determined in memory allocation.) Once recalled, a transaction could be reviewed (using the cursor keys or PAGE UP/PAGE DN).
  • Page 54 The check tracking system can maintain only balances (hard check) or 197- RECALL CHECK # 1-4 entire transactions (soft check) in the register memory. Four different tracking files can be separated to maintain, for example: restaurant checks, call-in orders, delivery orders, and/or table balances. Touch one of the four RECALL CHECK # keys directly to begin a tracking transaction, or enter the tracking number and touch the RECALL CHECK # key to access the existing tracking balance.
  • Page 55 Use to shift the preprogrammed tax status of an item. Touch before an 225- TAX SHIFT 1-6 item entry to make taxable. Touch the CLK IN/OUT key to record start and stop work times for the CLK IN/OUT registered employee. Hours worked are maintained by the time clock system.
  • Page 56 The Split Check function provides another method of breaking down SPLIT CHECK checks for payment. Note that this method works best when check numbers are not automatically assigned. Many programmers/installers will use the table number as the check number, and in this situation the feature works quite well.

  • Page 57: System Options

    System Options This section is used to define the most fundamental parameters of the whole system such as, how many ECRs are in the network, which ECR number will store common data, etc. ► Select SYSTEM OPTIONS from the S mode PROGRAMMING MENU to display the S mode SYSTEM OPTIONS Screen.
  • Page 58 (11) REG# HOLDS BACKUP CHECK TRACKING DATA The four check-tracking files can backed up on a second ECR. (12) REG# HOLDS KP GLOBAL ORDER# The order number printed on kitchen order tickets can be the register number followed by a consecutive number or can be held centrally and be a system consecutive number this is referred to as a global order number.
  • Page 59 USE NEW IRC NETWORK (Version 1.00s or later) This option allows you to use a non-standard IP address configuration. PC CONNECTION TYPE Select SERIAL or ETHERNET. PC CONNECTION PORT NUMBER The port number. (20) USE MAGNETIC DALLAS KEY Set to NO. This option is not currently available. (21) DRAWER OPEN COUNT (1-5) Default is 1.
  • Page 60 TWO COLUMN provides a larger transaction area with a larger font size and 12 touch locations; ONE COLUMN provides a larger transaction area with a larger font size and 6 touch locations; FULL SCREEN the transaction area occupies the entire screen with the largest font size and no touch locations.

  • Page 61: Printer Driver Selections

    In the EXPANDED field, set the START value to 1B2130 and the CANCEL field to 1B2101. For thermal printers such as the SAM4s ELLIX 20 or SNBC thermal models: In the EXPANDED field, set the START value to 1D2120 and the CANCEL field to 1D2100.

  • Page 62: Define Port

    Define Port There are 4 serial ports and one Ethernet port for peripheral device connection. The following section defines the peripheral device and the parameters for the peripheral that will be attached to the port. ► Select DEFINE PORT from the S mode PROGRAMMING MENU. Define Port - Definitions PORT This is the number of the physical port located on the ECR.
  • Page 63 The printer will print the receipt upside down so that if the printer is wall-mounted, or placed vertically, the user can read easily. Supported printers are: SAM4s Ellix 10, Ellix 20, Bixolon SRP-350, Epson TM-T88-2. If the number of lines to print in one print job exceeds 1000, the SPS-500 will ignore the option.

  • Page 64: S Mode Program Scan Printing

    S Mode Program Scan Printing Programmed information can be sent to a printer so that a hard copy can be produced. This option is ideal for keeping records of your machine’s settings – these can then be stored for future reference.

  • Page 65: Password Notes

    Password Notes The correct password is required to access manager mode. The default manager password is: 9999. You can set your own 4-digit password by selecting Passwords in S mode. Separate passwords for report levels (X and Z1-Z5) can be set in S Mode System Option #7. Here the default password is also 0000, meaning all report levels can be accessed without password entry.

  • Page 66: Sram Backup

    SRAM Backup Use this function to load or save an end user programs or report data to or from an SD memory card, USB memory stick or FTP site. Save End User Program 1. From the S Mode menu touch SRAM Backup. 2.

  • Page 67: Restore End User Program

    4. The SRAM BACKUP (SD) dialog box displays. 5. Touch BACKUP PGM TO SD to begin the backup. NOTE: This action will backup the SPS-500 end user program in the path: SPS500/backup/store name (or store number if the store name is not programmed.) When you restore programs, SPS-500 will look for program data for the store name/number set in system options.

  • Page 68: Save Reports

    Save Reports Reports can be saved to an SD card, USB memory stick or to an FTP site. All reports are saved simultaneously. Each report is saved in .rpt format. A report viewer utility is available so that the file data is available to Excel or other PC applications.

  • Page 69: Ftp Transmission

    FTP Transmission Choose FTP Transmission to send reports via FTP (file transfer protocol). You must first set network options under S Mode/SYSTEM OPTIONS. (If you wish to demonstrate this capability, contact CRS for demonstration documentation.) 1. Select SRAM BACKUP from the S Mode menu. 2.
  • Page 70 70  S Mode Programming SPS-500 Program Manual v1.31...

  • Page 71: P Mode Programming

    P Mode Programming P Mode Programming Menu ► Turn the key lock to the P position. P Mode Programming  71 SPS-500 Program Manual v1.31...

  • Page 72: Plu

    During PLU Programming, each PLU is assigned a descriptor, price or prices and a few unique options. The remaining PLU options are determined by linking the individual PLU to a PLU Status Group. The PLU Status Group contains all of the detailed programming option selections that might be assigned to a product. Separate PLU Status Groups are defined to accommodate the needs of groups of PLUs.

  • Page 73: Plu Add & Change

    PLU Add & Change 1. From the P mode menu touch PLU to view the PLU program selection window. 2. Touch PLU ADD & CHANGE to view the SELECT PLU screen. 3. You can edit existing PLUs: Touch a PLU key located on the MAIN SCREEN, or touch PAGE UP/PAGE DOWN until the appropriate Key Link where you wish to edit a PLU displays.
  • Page 74 4. After a PLU is selected, the PLU PROGRAMMING screen displays at the PAGE #1 tab: 5. Touch the PAGE #2 tab and/or the PRICES tab to access the remaining PLU options. PLU Option Definitions DESCRIPTOR This is the name of the saleable item, which will appear on receipts and reports. STOCK LINK PLU # PLUs can be set to reduce stock levels set at another PLU.
  • Page 75 PRODUCT MIX #1 This works in-conjunction with the piece count to track the unit and case usage of an item, each product can be programmed with the number of pieces used from an outer, i.e. the number of bottles from a case. The piece count would control the number of bottles and the product mix group would control the description of the item and the number of units in case.

  • Page 76: Plu Delete

    PLU Delete You can delete PLUs individually or by range (depending upon system option setting). 1. From the P mode menu touch PLU to view the PLU program selection window. 2. Touch PLU DELETE. 3. To delete PLUs individually, touch PLU DELETE BY ONE to display the SELECT PLU screen. Identify a PLU by touching a key or by entering a PLU number a touching OK.

  • Page 77: Plu Status Group

    PLU Status Group PLU Status Groups allow memory to be used more efficiently. In most applications, large groups of PLUs are set with many identical options, while the PLU number, descriptor and price are unique. On the PLU Programming each PLU is assigned a descriptor, price or prices and a few unique options. The remaining PLU options are determined by linking the individual PLU to a PLU Status Group.
  • Page 78 (4) ARE PLUS IN THIS GROUP INACTIVE? Select YES if you wish PLUs reported to this group to be inactive (cannot be registered). (5) IS PLU A CONDIMENT? Condiments PLUs are different from non-condiment PLUs in the manner they display and print during operations.
  • Page 79 (16) STOCK PLU? Choose Yes if you wish to track PLU stock, where each whole unit PLU activity subtracts a value of "1" from the stock counter. (Note that if multiplication or decimal multiplication is used when the PLU is registered, the resulting quantity of activity will subtract from the stock counter.
  • Page 80 (28) PRINT ON KP? Select Yes if PLUs in this group are to be sent to a kitchen printer. (29) PRINT ON KP GROUP# Select the kitchen printer group or groups to which PLUs in this group are to be sent. (30) PRINT RED ON KITCHEN PRINTERS? Set to Yes if you wish PLUs in this group to print in red on the kitchen printer, i.e.

  • Page 81: Plu Stock

    (42) ELIGIBLE FOR CANADIAN DONUT LAW Special Provincial or State sales tax laws might change the taxable status of an item depending upon the quantity sold. Donuts, for example, might be taxable when sold individually at a bakery, but be non- taxable when sold by the dozen.

  • Page 82: Plu Minimum Stock

    PLU Minimum Stock You can enter minimum inventory levels for PLUs with stock status. (The PLU must be linked to a PLU Status Group with option# 16 Stock PLU? set to YES.) When the level of a stock item falls below the minimum inventory level set here, the item will appear on the PLU MINIMUM STOCK report.
  • Page 83 NON-PLU Code Field Definitions LENGTH OF FIELD 1 Assign the length of the product code field. (The length of field 1 plus field 2 must equal 10.) LENGTH OF FIELD 2 Assign the length of the price/weight/quantity field. (The length of field 1 plus field 2 must equal 10.) CONTENT OF FIELD 2 Select the type of content for field 2: price, weight or quantity.

  • Page 84: Age Verification

    Age Verification Sale of age-restricted items (i.e. alcohol, tobacco) can be controlled at the point of sale by forcing to operator to enter a date of birth before a controlled item can be registered. Because you may wish to use this feature for items controlled at a different age (i.e.
  • Page 85 Age Verification by Card Swipe (California support added at V1.00m) Many state drivers licenses encode driver data on a mag stripe. When age entry is required, the drivers license can be swiped and the age verified. This feature is enabled by identifying track data on the Age Verification program screen.

  • Page 86: Plu Quick Registration

    PLU Quick Registration The PLU Quick Registration Program provides a fast method of programming groups, PLUs and their essential options. After PLUs are added or edited using this method, you can choose to automatically make menu screens based upon the group/PLU data. Use this program when creating an end-user program for the first time.
  • Page 87 3. Once PLUs are added they will be displayed as a list on the screen: PLU Selection Check Box Group List Each Column of PLU data is described in the table below: Column Explanation GROUP Touch a GROUP in the group selection box to display the PLUs that are linked to the group.
  • Page 88 Using a 101-Key Keyboard with PLU Quick Registration When a USB keyboard is connected to the SPS-500, the keyboard may be used for inputting PLU Quick Registration data. The following keys are control keys:  Numeric 1 to 0 – Select a PLU. ...
  • Page 89 10. Touch ADD Type the descriptor: Coke, touch OK. Enter the price: 100, touch OK 11. Select the ICE CREAM group. 12. Touch ADD Type the descriptor: Cone, touch OK. Enter the price: 199, touch OK 13. Touch ADD Type the descriptor: MALT, touch OK. Enter the price: 299, touch OK 14.
  • Page 90 18. Touch DRINKS to view the drink items. The DRINKS key is Key Link function #077 Items linked to the DRINKS group display on Key Link screen #077 19. Touch ICE CREAM to view the ice cream items. The ICE CREAM key is Key Link function #081 Items linked to the ICE...
  • Page 91 Format of Automatically Created Screens Key Links (Groups) PLUs Screens created by the Quick Registration System are located beginning at Key Link #73. Group #1 will use Key Links 73-76; Group #2 will use Key Links 77-80, etc. (Use PGM Mode Links System Option/ Level/Modifier Option #9 to set the default screen to Key Link #73, also reset Level/Modifier #11, “Use Clerk’s Default Screen Level”...

  • Page 92: Plu Integrity Check

    PLU Integrity Check Choosing this option will check the PLU file for invalid programming and print a report listing PLUs that have invalid programming. An example of invalid programming is a PLU programmed with PLU STATUS GROUP #400 when only 200 PLU STATUS GROUPS are allocated in MEMORY ALLOCATION. This feature will check the flags STOCK LINK PLU, MODIFIER QTY, GROUP, PLU STATUS GROUP, PIECE COUNT, PRODUCT MIX#, RECIPE#, M&M# and FUNCTION LIST#.

  • Page 93: Plu Group

    PLU Group Groups are designated to accumulate PLU sales for convenient reporting totals. A PLU can send its' sales information to up to 3 groups. Group Link #1 is set in PLU programming. Group Links #2 and #3 are set in PLU Status Group programming.

  • Page 94: Function Key

    Function Key Function key options vary by key. A "Function Key Program Summary" on the following page lists each function and its options. Note: Although each 12 character function key descriptor is set here, if a function key appears on the financial or employee report, the descriptor that prints on the report may be set separately.

  • Page 95: Function Key Program Summary

    Function Key Program Summary Other Options 1-9, 0, 00 ADD CHECK Print Receipt? CANCEL Exempt Tax (1-6) CASH Open Drawer Amount Tender Compulsory Disable Under Tendering Allow Under tendering in X only Coin Changer Port Display Tender on Screen (added v1.00s (1-4-2013) TIP DECLARE Exempt Tax (1-6) CHECK...
  • Page 96 ERR.CORR FD/S SHIFT FD/S SUBTL Exempt Tax (1-6) FD/S TEND Open Drawer? Allow Decimal Entry? Food Stamp Change: Cash or Food Stamp Allow Over Tender? Display Tender on Screen (added v1.00s (1-4-2013) Connect EFT Terminal? Compulsory After Beginning of Check? GUEST # Compulsory for All Sales? Print on KP?
  • Page 97 Exempt Tax (1-6) MISC TEND 1-16 Open Drawer? Amount Tender Compulsory? Disable Under Tendering? Allow Under Tendering in X Only? Non-add Number Entry Compulsory? Key is Credit/Debit/Gift/Gift NSF (allows gift card undertender)/Canadian Debit (v.1.00n)/Cash Benefit (v.1.00q)/Account Rec. (v1.00q) Connect to EFT on Recd Acct Display Tender on Screen (added v1.00s (1-4-2013) Coin Changer Port# (1-6) MISC TEND #...
  • Page 98 Prevent Zero Price Sale PRICE LVL 1-20 Alternative Price Level Output Printer# (1-20) PRINT Automatically Print Meal Orderly Print Check Automatically Service Check? PRINT CHECK Print Consec# on Guest Check? PRINT HOLD Taxable (1-6)? PROMO QUIT RECEIPT ON/OFF Enforce Seat#? RECALL CHECK # Table Entry Required? Multiple Checks allowed for Each Table?
  • Page 99 TAX SHIFT 1-6 CLK IN/OUT Tip: Percentage/Amount TIP (1-3) Tip: Open/Preset Tip is Taxable by Rate (1-6)? Must be Paid by Misc. Tender After Tip? Tip Amount adds to Net & Gross Totals? Charge Tip is Deducted from Cash? TRANSFER CHK (1-4) Exempt Tax (1-6)? TRAY SUBTL Compulsory Before Tender?

  • Page 100: Function Key Programming Notes

    Function Key Programming Notes Cash Key Program Note COIN CHANGER PORT# (0-4) Enter the number of the serial port to which the coin changer is attached. Check Key Program Note COIN CHANGER PORT# (0-4) Enter the number of the serial port to which the coin changer is attached. Currency Conversion Key Program Notes RATE The value of foreign currency can be express in two ways: foreign currency in US dollars, and the...
  • Page 101 Miscellaneous Tend Key Program Notes COIN CHANGER PORT# (0-4) Enter the number of the serial port to which the coin changer is attached. CONNECT EFT TERMINAL Select Yes if DataTran is connected for integrated payment operations. KEY IS Select CREDIT, DEBIT or GIFT to indicate integrated payment function of the key. CONNECT TO EFT ON RECD ACCT Allows a deposit to be taken by electronic payment methods.
  • Page 102 ALTERNATIVE PRICE LEVEL If the Prevent Zero Price Sale option is set to YES, the ZERO AMOUNT message will display if you attempt to register a PLU with a zero price on the selected level. If Prevent Zero Price Sale and Alternative Price Level are set to YES, the alternative price level will register if you attempt to register a PLU is a zero price on the selected level.

  • Page 103: System Options

    System Options Options are sorted by category to assist the programmer in finding a specific option. Options are referenced by number within each category for reference. 1. Select SYSTEM OPTION from the P Mode menu to display the SYSTEM OPTION PROGRAMMING selection screen.

  • Page 104: General Function Option Definitions

    General Function Option Definitions CAUTION: Option numbers may vary slightly in later software versions. (1) MANAGER CONTROL (IN X-MODE): NEGATIVE SALES NEGATIVE TENDER ZERO SALES Determine which of the listed functions require the key lock to be placed in the X position. Settings here do not affect transactions performed in the VOID key lock mode.
  • Page 105 (9) ROUNDING SYSTEM Use these options to eliminate the use of small value coins (i.e. pennies). Rounding up or down occurs at subtotal or cash. Select the ROUNDING SYSTEM field to display the ROUNDING SYSTEM PROGRAMMING SCREEN where up to five ranges can be set. For example if you wish to eliminate pennies, the ranges could be set as: #1 00-02 000 (.00-.02 rounds to .00) #2 03-07 005 (.03-.07 rounds to .05)
  • Page 106 (19) EMPLOYEE SIGN ON Select the method you wish to use when signing on to operate the SPS-500: PUSH BUTTON, OPERATING CODE or, EMPLOYEE#. See “Employee Sign-On/Sign-Off” in the SPS-500 Operation Manual for more information. (20) QTY LIMIT FOR X/TIME KEY Determine the maximum quantity that can be used for a multiplier.
  • Page 107 (41) BASE CURRENCY Set for local currency. (42) ALLOW CLERK INTERRUPT If allowed, a new clerk can be signed on in the middle of a transaction. In this circumstance, the initial transaction is suspended. When the interrupt transaction is completed, the suspended transaction can be continued.
  • Page 108 (52) USE DEST. OPTION If “The Same For All Reg”, all registers will have the same settings for option #2 (Enforce Destination) and option #3 (Default Destination). If “Register Separately”, settings for options #2 and #3 will not download and must be programmed separately. For example, if a restaurant has both counter and drive thru service, you would select “Resister Separately”...

  • Page 109: Tax Option Definitions

    (61) USE STOCK LINK PLU ON PLU PGM Choose: STOCK LINK PLU - The linked PLU is the stock link PLU. KP DESCRIPTOR PLU - The linked PLU's descriptor is used for the KP descriptor instead of its own descriptor. This allows for a secondary PLU descriptor to print on the KP. (For example, this can be used to print Spanish in the kitchen.) LINK PLU - The linked PLU is used the link PLU instead of LINK PLU in PLU status group.

  • Page 110: Cash Drawer Option Definitions

    (5) TAXABLE STATUS INDICATORS: DISPLAY PRINT In the default condition (Y), tax eligibility indicators, i.e. 1 display on the screen and print on printers adjacent to the item. Choose No to selectively remove the indicators from the display and/or print. (6) PRINT TAX AMOUNTS AT TENDER When set to No, the tax charged will not print on the receipt (TAX1, TAX2, etc.) (7) PRINT VAT TAX AMT SEPARATELY...

  • Page 111: Training Mode Option Definitions

    (6) OPEN DRAWER ALARM TIME Enter length of time the drawer may be open (in seconds) before the open drawer alarm sounds. (7) OPEN REMOTE DRAWER Always set to NO. (Will allow opening a drawer on a remote register.) (8) RESET DRAWER ASSIGNMENT AT Choose NEVER, Z1 FINANCIAL, or Z1 CASHIER.
  • Page 112 (2) PRICE LEVEL Choose STAY DOWN, TRANS POP UP, or ITEM POP UP. STAY DOWN: Once chosen, will remain active until the next choice. ITEM POP UP: Choice remains active for the next PLU only, and then returns to the default. TRANS POP UP: Choice remains active for the remainder of the transaction, then returns to the default with the transaction is finalized.

  • Page 113: Tracking File Option Definitions

    Tracking File Option Definitions (1) AUTOMATIC TRANSFER CHECK If Yes, the check will be assigned to the last person who posted to the check. (2) CHECKS PAID SLIP IS STUB If Yes, the PRINT CHECK function produces a guest check with totals only, without item detail. (3) PRINT GUEST CHECK AT TENDER When Yes, the guest check will print when the order is paid.

  • Page 114: Kitchen Printing/Video Option Definitions

    (18) CHECK OPEN WITH MCR Allows opening of tracking file by MCR. Select the tracking file to be used. (19) READ If opening check by MCR, select TRACK 1 or TRACK 2. (20) COLUMN OF NUMBER/START/DIGIT If opening check by MCR, Enter the number of the column that the Card number starts and enter the number of digits to be read for the Card number.
  • Page 115 (2) ENABLE SORT KP BY KP GROUP # Use this option to create "priority print". For example, if you wish to group appetizers at the beginning of the chit, then entrees next, place appetizers in a kitchen printer group (see "PLU Status Group" on page 77) with a lower numeric value than the value of the group to which entrees are reported.

  • Page 116: Validation/Subtotal Print Option Definitions

    (15) SEPARATE KP BY KP GROUP # Choose Yes if you wish to separate items from different KP Groups and issue separate kitchen printer tickets for items from each KP Group. (16) SEPARATE KP BY KP ITEM Choose Yes to produce a separate requisition for each main item. (17) SORT KP BY SEAT # If seat # system is used, will sort kitchen printer orders by seat #, for example: Seat #1...

  • Page 117: General Printing Option Definitions

    (6) PRINT SBTL WHEN SBTL KEY PRESSED If Yes, the receipt (if applicable) will print the subtotal at the point in the transaction when the key was pressed. (7) VALIDATION PORT# (0-6) Indicate the port on the register that is connected to the validation printer. (8) DISPLAY RUNNING SUBTL ON POLE Allows the pole display to show a running subtotal as items are entered.
  • Page 118 (11) TRANSACTION # IS RANDOM NUMBER If Yes, the transaction # is generated randomly, rather than sequentially. (12) HOME CURRENCY SYMBOL ($=DEFAULT) Select the currency symbol for display, receipts, etc. (13-17) CURRENCY (1-5) SYMBOL Select the currency symbols to be used for the currency conversion function keys. (18) PRINT TENDER ON RECEIPT If No, the tender will not print on the receipt.
  • Page 119 (30) COPY OF EFT RECEIPT Indicate the number of copies of the credit card transaction receipt to be printed. (31) PRINT TIP ON EFT RECEIPT If Yes, prints tip line on credit card receipt. (32) MASK NUMBER ON ALL CREDIT DRAFTS If Yes, only the last 4-digits of the card number are printed.

  • Page 120: Report Printing Option Definitions

    Report Printing Option Definitions (1) ZERO SKIP FINANCIAL REPORT PLU REPORT EMPLOYEE REPORT GROUP REPORT TIME PERIOD REPORT ALL OTHER REPORTS WHEN PRINTING Choose whether to print or skip totals with a zero value on each of the listed reports. (2) PRINT % OF SALES ON PLU REPORT If Yes, the percentage of each PLUs sales is calculated and printed on the PLU report.
  • Page 121 (15) DO NOT PRINT HASH SYMBOL (16) PRINT TIME ON REPORTS (17) PRINT OPEN CHECK TOTAL ON FIN.REPORT (18) PRINT Z REPORT WHEN RCPT ON/OFF KEY IS SET OFF (v 1.00s (7-16-2013) or later) P Mode Programming  121 SPS-500 Program Manual v1.31...

  • Page 122: Report Options

    Report Options (1) ONLY TTL ON PRODUCT MIX GROUP RPT If Yes, skips sales by time period on the Product Mix report. (2) ONLY ITEMS WITH ACTUAL INV ENTRY Affects the Inventory report (reporting ingredients from the recipe system). If Yes, the Inventory report will report only those items where actual inventory has been entered through the EDIT INVENTORY ITEM function of X-mode.

  • Page 123: Time Keeping Option Definitions

    (15) ALLOW Z STOCK REPORT If Yes, resetting the Stock report is allowed. (16) ALLOW Z1 TIME KEEPING REPORT WHEN EMPLOYEES ARE CLOCKED IN If Yes, the time keeping report can be run when employees are clocked in. (17) AVG. GST ON FIN IS FROM GST If No, the AVG/GST (average sale per guest or customer) is calculated from customer count, if Yes, is calculated from guest count from GUEST key use.

  • Page 124: E.j. (Electronic Journal) & Detail Printing Option Definitions

    (3) OVERTIME FACTOR Enter the factor times which the standard pay rate is multiplied to determine overtime pay, i.e. enter 1.5 if rate is time and one half, or enter 2.0 if rate is double time. (4) ENFORCE OUT FOR BREAK OR OUT ENTRY When clocking out there is a choice for [OUT FOR BREAK] or [OUT].
  • Page 125 (5) SEND TO DETAIL: ONLY TRANSACTIONS WITH NEGATIVE ITEMS** REPORTS PROGRAM SCANS ONLY TRANSACTIONS WITHOUT NEGATIVE ITEMS** PREAMBLE/POSTAMBLE For each type of function or transaction listed, select Yes or No to determine it will be sent to the appropriate detail/journal printer. **Regardless of other settings, will send only transactions with negative items, % entries (any entry into a % function key, including coupons, surcharges, etc.) tenders, etc.

  • Page 126: Employee

    Employee The employee file contains information for register operators as well as employees who use the register only to clock in or out (employee time keeping.) Specific functions that are allowed or disallowed for each employee are determined by assigning the employee to an authority level. (See "Authority Level" on page 129.) Two 10-digit code numbers may be assigned for each employee.

  • Page 127: Training Mode

    Employee Field Definitions SOCIAL SEC # Enter 9-digit identifying number. CLOCK IN CODE Enter a number (up to 10 digits in length) that will be used by this employee to clock in and/or out. OPERATING CODE Enter the secret code number (up to 10 digits in length) that can be used to sign in/out. Note that system option # 21 "EMPLOYEE SIGN-ON"...
  • Page 128 EDIT JOB CODES Note: An employee with the appropriate authority level must be signed on to perform job code programming. Job codes are used to break down the hours worked for all employees into different categories (See "Labor Groups" report in the Operation Manual.) A breakdown of hours by job is also reported for each employee (See "Time Keeping"...

  • Page 129: Authority Level

    Authority Level Each employee must be assigned to one of nine authority levels. See "Employee" on page 126 to assign an employee to an authority level. The selections made here for each authority level determine the operations that are allowed for each employee. For example, in a restaurant an authority level with the descriptor kitchen help could be set to allow only clocking in/out, or an authority level with the descriptor owner could be set up to allow all functions.

  • Page 130: Groups By Employee

    (30) ALLOW PLU QUICK REGISTER? (31) ALLOW NO SALE (32) PAID BREAKS (33) MANAGER REQ. FOR CLOCK IN (34) COMPULSORY TIP ENTRY If Yes, the employee is prompted to declare tips when clocking out. (35) JOB CODE CHANGE If No, the employee can clock on using only the default job code; if Yes, the employee can select of the job code displayed at clock in.
  • Page 131 choose Yes here, you will be required to complete the CARD ID, COLUMN OF CARD ID and CARE ID DIGITS fields. Contact CRS Technical Support for more information. COLUMN OF CARD ID Enter the number of the column that the Card ID starts. CARD ID DIGITS Enter the number of digits to be read for the Card ID.

  • Page 132: Reports

    Reports Use this program to create a custom report, modify the financial or employee report, or to define reports to be linked in up to four string reports. This report is available for standalone registers only, not IRC. Custom Report One custom report can be created, with up to 50 totals and counters.

  • Page 133: Financial Report/Employee Report

    RED? Touch NO or YES in the RED column to select red/black print (provided the printer is capable of 2-color print). Touch the button in the +/- column to select NONADD, +(ADD), or –(SUB) status for the selected total. Depending upon your selection the total will not affect, add to, or subtract from the total at the end of the custom report.

  • Page 134: Time

    Time Time period definitions and time activated functions (Price Levels, Screen Level, Macros, String Reports, Shifts, and KP Time Periods) are defined with this program. Time Period The Time report collects sales information depending upon the time of day. The number of time periods (24, 48, or 96) is selected in memory allocation.

  • Page 135: Sending Time Activated String Reports To An Ftp Site

    Time Activated Function Activate Time or Day of Week Repeat Time Start/End Times Price Level Screen Level Macros String Report Shifts Time Period Sending Time Activated String Reports to an FTP Site The Time Activated String Report Function provides an option to send the string report to an FTP site. If this option is selected, you must first make the appropriate network settings and identify the FTP server address.

  • Page 136: Product & Ingredient

    Product & Ingredient NOTE: Be careful not to confuse the separate and distinct inventory features of the SPS-500:  A menu-explosion type inventory system is set up when PLUs are linked to a recipe#. Recipes and Ingredients are programmed with this program. ...

  • Page 137: Recipe Table

    Recipe Table Here you assign ingredients to a recipe. If a PLU is linked to a recipe, PLU activity will cause the inventory of ingredients used in the recipe to decrement. Each recipe can use up to 20 ingredients. 1. From the PGM mode PROGRAMMING MENU touch PRODUCT & INGREDIENT to view the PRODUCT &...

  • Page 138: Product Mix Group Time Periods

    Product Mix Group Time Periods Memory allocation determines whether there are 24, 48, or 96 product mix group time periods. (Time periods used for the Product Mix and Projections reports are defined separately from the time periods used for Time Period sales reporting.) Product mix group time periods will default to hourly periods if 24 periods are selected in memory allocation;...

  • Page 139: Taxes

    Taxes The SPS-500 provides calculation for up to six taxes. Tax calculation can be made by ADD ON percentage, by TAX TABLE, or by VAT (value-added tax). Provisions have been made for the Canadian Goods and Services tax (GST). If GST is to be taxable, you have the option of taxing the GST by other applicable rates (tax on tax).
  • Page 140 # OF NON-REPEAT BREAKS Enter the number of Non-repeat breaks. For this example the entry is 5. # OF REPEAT BREAKS Enter the number of repeat breaks. For this example the entry is 3. BREAK POINT (1-100) Enter the high amount in the range. For example, if the break point is .22 - .38, enter .38 for the break point.

  • Page 141: Messages

    Messages Various descriptors and messages are set with this program: Message Type of Message and Application 6-line x 40 character Preamble & Postamble. Appears on receipts Logo Message 30-characters per message. Displays on message line of screen. Default Error Messages messages are listed below.
  • Page 142 DESCRIPTION DESCRIPTION NOT DISCOUNTABLE UNDER WEIGHT NOT PROGRAMMED! PROMO NOT ALLOWED NOT READY! WASTE NOT ALLOWED NOT ZERO NO FOOD STAMP AMOUNT OFF LINE! DECIMAL ENTRY NOT ALLOWED OPEN DRAWER SPLIT PRICING NOT ALLOWED P/BAL REQUIRED VOID MODE IS DEACTIVATED PAPER END JOB CODE REQUIRED RANGE OVER...
  • Page 143 DESCRIPTION DESCRIPTION ELECTRONIC JOURNAL INACTIVE Z1 TIME KEEPING NOT ALLOWED CHECK ENDORSEMENT REQUIRED PLU NOT INCLUDED EFT CANCELED NO RESPONSE-RETRY CARD ERROR GIFT CARD DUPLICATED PRINTER OFFLINE DEVICE ALREADY OPENED KV OFFLINE DEVICE OPEN ERROR NO RELOCATABLE KEY PASSWORD ERROR DALLAS KEY COMPULSORY NOTHING SELECTED ENFORCE ACTUAL INVENTORY...

  • Page 144: Default System Descriptors

    Default System Descriptors DESCRIPTION RESERVED RESERVED RESERVED RESERVED RESERVED RESERVED RESERVED RESERVED ENTER NV NO. RESERVED NV IMAGE# RESERVED IN -- OUT RESERVED CASH TRANSACTION RESERVED CHECK TRANSACTION RESERVED TAXES MISC TEND RESERVED TRANSACTION TOTAL RESERVED TRANS WITH % FSTAX RESERVED RA/PO FSTTL...

  • Page 145: Message Definitions

    FSCRT BALANCE GETTING PIN FS EXMT CHECK# SLIDE CARD SCALE CANCEL CLOCK OUT CHANGE SLIP ITEMS CLOSED NOTIFICATION TIP DECLARED PRICE/HALO SERVED TAXABLE 1 DESCRIPTOR SINGLE CHECK-ALL TAXABLE 2 LINK GROUP SEATS TAXABLE 3 LINK STATUS SEPARATE CHECK-ALL SEATS TAXABLE 4 CHANGE RATE SINGLE CHECK-ONE TAXABLE 5...
  • Page 146 CASH DECLARATION REQUIRED Cash declaration has been programmed as compulsory, and must first be performed before reports CASH-IN-DRAWER LIMIT EXCEEDED The programmed Cash-In-Drawer limit has been exceeded. CHECK KEY POSITION The key lock is in the wrong position. CHECK# IS ASSIGNED AUTOMATICALLY The operator has attempted to open a new guest check by assigning a check number.
  • Page 147 ILLEGAL KEY SEQUENCE The operator has used an illegal key sequence. IN USE! This guest check or clerk number is already open elsewhere in the system. This is also applicable when the floating clerk system is activated and the operator is in use on another ECR. INACTIVE! The key pressed is inactive.
  • Page 148 NOT DISCOUNTABLE The preceding entry is not discountable; product is not available for discounting. NOT PROGRAMMED! This key has not been programmed NOT READY! Remote printer is not ready for printing tasks. NOT ZERO Displayed when trying to delete a PLU that still has sales counts and stock amounts. The PLU must first be reset and cleared from all Z Mode reports.
  • Page 149 TRAY SUBTOTAL REQUIRED! This prompt appears while in a TRAY SUBTOTAL transaction. The operator must first press the TRAY SUBTOTAL key before pressing any tender keys. VALIDATION REQUIRED! This operation requires validation to complete the compulsory settings. WASTE REQUIRED! The operator is in the middle of a waste operation, and must depress the WASTE key in order to complete the operation.

  • Page 150: Printer & Kv Routing

    Printer & KV Routing The printing system of an SPS-500 register or system of registers is completely flexible. Up to 40 printers can be defined and connected to any available serial port on any register within a system. Multiple printer functions can be assigned to the same printer, giving added flexibility.
  • Page 151 3. Finally, proceed with the parts of this program that pertain to your application:  If you are using a kitchen video, select Kitchen Video Routing to designate the port # and the register # where the video controller is attached. You can also define a backup printer in case communication with the video controller is disrupted.
  • Page 152 NOTE: All registers are updated with changes made to this program at any register. Because it is sometimes necessary to change kitchen printer routing depending upon the time of the day, (for example, separate hot and cold food kitchens may be active during lunch and a single kitchen active during dinner) you can make assignments for four different periods.

  • Page 153: Promotion Table

    Promotion Table Retailers often offer discounts when multiples of items are purchased. Through the Promotion Table, you can handle four different discount situations. 1. Mix & Match This discount situation takes place where the merchant offers a fixed amount discount when a specific quantity of similar items are purchased.

  • Page 154: File Management

    File Management Utilities available from the file management menu include: Copies the attributes of one PLU to another. If “Allow PLU copy COPY PLU by Range” is allowed (see “General Function Option Definitions” on page 104) you can copy the attributes of a PLU to a range of PLUs.

  • Page 155: P Mode Pgm Scan

    P Mode PGM Scan This function allows you to print copies of the register’s P Mode programming. The following printouts are available: PLU BY RANGE PLU BY PLU STATUS GROUP PLU BY SELECTED PRICE LEVEL PLU STATUS GROUP BY RANGE GROUP BY RANGE ALL FUNCTION KEYS SYSTEM OPTION...

  • Page 157: Reports

    Reports Report Menu Turn the key lock to X position to view the report menu. (Note: An employee must be signed on to  view the menu.) Reports  157 SPS-500 Program Manual v1.31...

  • Page 158: Report Table

    Report Table The following table summarizes all of the SPS-500 reports, the mode in which they are available and whether the report is available from an individual register or from a group of registers through IRC. Report Button Report Name Mode Available Individual/IRC X1/Z1 - X5/Z5...
  • Page 159 Report Button Report Name Mode Available Individual/IRC X1/Z1 - X5/Z5 Individual/IRC Sales By Time Period¹ X1/Z1 - X5/Z5 Individual/IRC Groups By Time Periods¹ X1/Z1 - X5/Z5 Individual/IRC Track 1 By Time Periods¹ X1/Z1 - X5/Z5 Individual/IRC Track 2 By Time Periods¹ X1/Z1 - X5/Z5 Individual/IRC Track 3 By Time Periods¹...

  • Page 160: Printing & Saving Reports

    Report Button Report Name Mode Available Individual/IRC X1/Z1 - X5/Z5 Individual/IRC String Report #1 X1/Z1 - X5/Z5 Individual/IRC String Report #2 X1/Z1 - X5/Z5 Individual/IRC String Report #3 X1/Z1 - X5/Z5 Individual/IRC String Report #4 X1/Z1-X2/Z2 Labor Groups X1 - X5 Sales and Labor % X1 - X5 Individual/IRC...

  • Page 161: Cash Declaration

    Cash Declaration Turn the key lock to the X position and touch CASH DECLARATION to display the Cash  Declaration Screen Enter an amount and press the appropriate tender key. Repeat to enter additional amounts. After completing all entries, press OK to accept entries and exit the screen. Reports ...

  • Page 162: Mode Program

    X Mode Program The following functions are found on the X MODE PGM menu: Time Clock Edit If an employee forgets to clock in or out, authorized persons can use the time clock edit function to correct or add time incorrect clock entries. 1.

  • Page 163: Edit Inventory Item

    Edit Inventory Item 1. Turn the key lock to the X position. 2. Touch X MODE PGM and then EDIT INVENTORY ITEM. Date Time Setting 1. Turn the key lock to the X position. 2. Touch X MODE PGM and then touch DATE TIME SETTING. The RTC SETTING (real time clock) screen displays.

  • Page 164: Drawer Assignment

    Drawer Assignment With enhanced drawer assignment, cashiers can now be assigned to specific drawers at specific registers. If REG#0 is selected the drawer assignment will be valid at all terminals. 1. Turn the key lock to the X position. 2. Touch X MODE PGM and then touch DRAWER ASSIGNMENT. The RTC SETTING (real time clock) screen displays.

  • Page 165: Datatran Operation

    SPS-500 in integrated payment applications using Datacap DataTran devices. Report Samples Refer to the “SAM4s SPS-500 Operator Manual” for report samples. Balancing Formulas Refer to the “SAM4s SPS-500 Operator Manual” for balancing formulas.
  • Page 166 166  Reports SPS-500 Program Manual v1.31...

  • Page 167: Appendix

    Appendix Report Function Key Report Code Structure You can print out reports from the REG position using the REPORT function key. Reports are generated by first entering the report code, then touching the REPORT key, i.e: [Report Code] [REPORT] The REPORT key code is #36. Report Code Structure 010100 1.
  • Page 168 Top 20 PLUs X1 to X5 read only INDIVIDUAL & IRC PLU Zero Sales X1 to X5 read only INDIVIDUAL & IRC PLU Zero Sales by Group X1 to X5 read only INDIVIDUAL & IRC PLU Sales by Price Level X1 &...
  • Page 169 Checks for Selected Employee X1 & Z1 IRC from REG holding data Checks for Current Employee X1 & Z1 IRC from REG holding data Checks for Track 1,2,3,4 X1 & Z1 IRC from REG holding data Product Mix X1 & Z1 also X2 & Z2 INDIVIDUAL &...

  • Page 170: Report Option Table

    Report Option Table REPORT NAME OPTION From/To PLU Enter the From PLU #, “.”then the To PLU#. For example if the report is a the PLU range from PLU # 38000 to 41000, enter “38000.41000”. PLU’s by Group for Selected Group Group number (1~2 digit) Individual Employees Employee number (1~3 digit)

  • Page 171: Glossary Of Terms

    Glossary of Terms Activity Count The activity counter keeps track of the number of times an entry is made on a PLU, or function key. Add Check The Add Check function is used to add multiple guest checks (tracking balances or soft checks) for payment together.
  • Page 172 Auto Tare With auto tare status assigned, a preprogrammed tare weight will automatically subtract from the weight from the scale. Bitmap File The bitmap file is an image, i.e. a logo that can be printed on a receipt or guest check. The bitmap file is downloaded to the SPS-500 from a PC, and then downloaded to the memory of the appropriate printer.

  • Page 173: Currency Conversion

    Currency Conversion Use one of the 5 available currency conversion functions to convert and display the value of the transaction in foreign currency. Only cash tender is allowed after pressing a CURR CONV key. Change is calculated and issued in home currency. Custom Report One custom report can be created, with up to 50 totals and counters.

  • Page 174: Ingredient Inventory

    Food Stamps In the United States, Food Stamps may be used to purchase eligible food items at food stores that participate in the program. The SPS-500 can assist a retailer in handling food stamp transactions by sorting food stamp and non-food stamp eligible items within each sale and tracking food stamp payments for eligible items.
  • Page 175 Keyboard Level Each keyboard level is a separately defined set of keyboard functions for each key on the keyboard. For example, separate levels might be required for different lunch/dinner menus. Or, within a restaurant different keyboards might be set up for pre-check, bar and/or cashier stations. Each register might contain the functions for each station on a separate level, so that any register could function at any station by simply changing keyboard levels and key legend sheets.

  • Page 176: Post Tendering

    Password A four-digit password can be set to control access to reports. Different passwords can be set for X and Z1, Z2 etc. reports. A system password can be set to allow service access to all of the functions of the SPS-500. For example, use the system password if you are servicing a users system and you do not know an employee code that allows you to access necessary functions, or if authority level programming prohibits you from accessing functions you need to access in order to complete your tasks.

  • Page 177: Register Number

    Promo The PROMO operation allows items to be sold without cost, i.e. buy two, and get one free. PROMO activity will remove the item cost from the sale, but the sales count will include the promo item. Receipt A receipt is a printed tape given to a customer as a record of the sale transaction. Recipe # A menu-explosion type inventory system is set up when PLUs are assigned to a recipe number.

  • Page 178: Tax Shift

    Tax Shift Tax shift keys are used to reverse the tax status of a PLU entry. Tender The method of register operation in which payment is made and the transaction is finalized. Transaction Number A count appears at the bottom of each receipt and after each transaction on the journal tape. This count increases by one with each transaction, report, or scan.

  • Page 179: Index

    Index #/NO SALE 52, 97 destination enforce 104 direct multiplication 105 DONE 50, 95 %1 - %10 53, 97 E.J. & Detail Printing Options 123 ADD CHECK 50 Electronic Journal 123 Authority Level embedded price PLUs 82 link to 126 Employee job code 126 Pay rate 126...
  • Page 180 PRINT CHECK (function key) 53, 97 PRINT HOLD 53, 98 Ingredient Printer Driver Selections 61 edit 135 Priority printing 114 Product Mix Group Time Periods 137 Product Mix Groups 136 Program Scan Job Code 126 P-Mode 154 PROMO 53, 98 keyboard level 111 keys, register 15 QUIT (function key) 53, 98...
  • Page 181 Training Mode Options 111 Tracking File Options 112 Validation/Subtotal Print Options 116 Training Mode Options 111 TRANSFER CHECK (1-4) 55, 99 TRAY SUBTL 55, 99 TABLE # (1-4) 54, 98 TAX EXEMPT 54, 98 Tax Options 109 VALID 55, 99 TAX SHIFT 1-6 55, 98 Validation/Subtotal Print Options 116 Taxes...

  • Page 182: Manual Revision Record

    Manual Revision Record Edition Date published Revision contents V1.0 8/31/2009 V1.1 10/13/2009 Report # Table Updated (pages 153-155) V1.2 10/15/2009 Added Manufacturer Precaution Statements V1.3 2/3/2010 Updated System Descriptors V1.4 3/08/2010 Added California support for age verification card swipe. V1.5 3/31/2010 Number of images that can be stored for the internal printer is 14 (not 15 as previously stated).
  • Page 183 V1.18 9/23/2011 Add Time activated String Report to FTP information. V1.19 10/26/2011 Added Keyboard Layouts V1.20 11/01/2011 Incorrect product reference in glossary. V1.21 1/5/2012 Daily Sales Report Modes updated (p.158). Chapter on Reports and X Moded added from the Operation Manual.

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