Sam4s SPS-500 Operator's Manual
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SPS - 500
Operators Guide

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Summary of Contents for Sam4s SPS-500

  • Page 1 SPS - 500 Operators Guide...
  • Page 2 ATTENTION The product that you have purchased contains a rechargeable Ni-MH battery. This battery is recyclable. At the end of its useful life, under various state and local laws, it may be illegal to dispose of the battery into the municipal waste system. Check with your local solid waste officials for details concerning recycling options or proper disposal.
  • Page 3 Precaution Statements Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. Safety Precautions 1. Be sure that all built-in protective devices are 6. Observe the original lead dress, especially near the replaced.
  • Page 4 Servicing Precautions WARNING: First read the-Safety Precautions-section of this manual. If some unforeseen circumstance creates a conflict between the servicing and safety precautions, always follow the safety precautions. WARNING: An electrolytic capacitor installed with the wrong polarity might explode. 5. Check the insulation between the blades of the AC 1.
  • Page 6: Table Of Contents

    Received on Account ....................35 Paid out ....................... 35 E.J. Recall ......................36 Alpha Text ......................36 X/Time (Time Display).................... 36 Price Inquiry ......................37 Price Change......................37 Destination Key ..................... 37 Promotion ......................38 Wastage....................... 38 No Sale / #......................38 Sam4s SPS500...
  • Page 7 Paying a Seat Balance .................... 56 Change Seat or Apply after Item................57 Splitting Multiple Items to Seats ................57 CHECK BALANCE ONLY OPERATION................ 58 Opening a Check ....................58 Recalling and Adding items ..................58 Paying a Bill......................58 Sam4s SPS500...
  • Page 8 Station Total Report ....................76 Daily Time Keeping ....................77 Groups by Employee ....................77 Shift Report ......................78 Inventory Report ....................79 PLU Stock......................80 PLU Stock by Group ....................80 Electronic Journal ....................80 Food Cost ......................81 Sam4s SPS500...
  • Page 9: Register Control

    Register Control Sam4s SPS500...
  • Page 10: Machine View

    MCR (Card Reader) is an USB slot for optional extra and backing up and can be used for restoring of files clerk sign on and check opening Magnetic Dallas key for employee sign on (Keys Optional) Sam4s SPS500...
  • Page 11 Register Control The SPS5xx is a Systems Register, with the capabilities of linking into a network of multiple terminals and operating varying peripheral devices as the example layout shows below. Sam4s SPS500...
  • Page 12: Control Lock

    Manager. In addition this code can be entered prior to pressing an employee key, and program mode can be accessed without previous knowledge of the employee sign on codes. -10- Sam4s SPS500...
  • Page 13: Paper Installation - Single Printer Model

    The paper roll is inserted into the printer, with a large leading edge of the paper over the printer. The printer cover is then closed and the paper locked in place The remaining paper is wound onto the spool, and the spool dropped into the holding grooves. Sam4s SPS500 -11-...
  • Page 14: Flat Keyboard Example

    Register Control The Cash Register can be supplied with either keyboard type as shown below Flat Keyboard Example Stroke Keyboard Example -12- Sam4s SPS500...
  • Page 15: Default Screen

    The functions can also be displayed as either four columns (as shown above) or one of the variations below. 2 Columns 1 Column No Columns Button Sizes and Graphics The button sizes, colours and images can be customised as shown. Sam4s SPS500 -13-...
  • Page 16: Display Message

    Quantity input is required for a condiment The kitchen printer has failed to respond. Printing has been re-routed to the Kitchen Printer Failure designated back-up printer Manager Required This operation requires the manager password or a manager employee. -14- Sam4s SPS500...
  • Page 17 PLU. The clerk has attempted a manual numeric entry such as manual PLU price, Override Not Allowed but has been disallowed within the system settings program option. Wrong Sequence The attempted key sequence is incorrect Sam4s SPS500 -15-...
  • Page 18 An employee must be linked to a job code to use the time clock feature Job Code Change not allowed The employee using the time clock is not allowed to change jobs. Push Button Entry Required Employees must push a button and not use a code to sign on. -16- Sam4s SPS500...
  • Page 19 The ending value has been entered incorrectly, re-enter with either a Final End Should Be 9 Or 99 9 or 99 Not PLU The key selected for the sequence is the incorrect type, re-select a PLU key Sam4s SPS500 -17-...
  • Page 20 The procedure can not be completed whilst there are sales against a clerk, Not Allowed With Open Clerks finalise all outstanding, then print the report Not Allowed The attempted sequence is invalid or has been disallowed within the P mode. -18- Sam4s SPS500...
  • Page 21 Turn the mode switch back to the original position Restore Dallas Key The signed on employee has removed the Dallas key, replace key on lock Modification not allowed Condiment or PLU item adjustments are not allowed as the order has printed. Sam4s SPS500 -19-...
  • Page 22 -20- Sam4s SPS500...
  • Page 23: Operation

    Operation Sam4s SPS500 -21-...
  • Page 24: Sample Receipt

    Sample Receipt Sample Transaction Receipt Customer Graphical logo (custom designed) Programmable preamble message (up to 6 lines) Date and day of the week Transaction information: consecutive number, register number, employee, time Programmable postamble message (up to 6 lines) -22- Sam4s SPS500...
  • Page 25: Employee Operation

    A single employee can be signed on in training mode. (Other employees can continue with live operations.) Sign on with the training employee as above The message **TRAINING** will optionally appear on the display as shown Sam4s SPS500 -23-...
  • Page 26: Clock In

    Enter the Employee #, touch OK. Touch the field to be corrected, and then enter the correct time and touch OK. Use the PAGE UP / PAGE DOWN to display records. When corrections are completed, touch SAVE to exit. -24- Sam4s SPS500...
  • Page 27: Selecting An Item

    When an operation screen is filled with items, the view will automatically scroll so that the operator views the most current entries. The scroll bar will allow the operator to view items previously entered, but unable to be displayed at the same time on the screen. Sam4s SPS500 -25-...
  • Page 28: Item Registration

    If the item is priced, the item will display If the item is not priced, enter the price without decimal point and press OK T O T A L 8 . 0 0 Continue with further items. K1PO1 REG01 -26- Sam4s SPS500...
  • Page 29: Repeating Screen / Keyboard Items

    Sell an item which does not exist. The Register will prompt as shown Follow the on-screen prompts for price entry etc to complete creation of the item. Continue with further items Sam4s SPS500 -27-...
  • Page 30: Selecting Price Levels

    PLU 1 would sell code 4501. Modifiers are selected by Pressing a Modifier key Modifiers levels can change i.e. Stay down until the next price shift K1PO1 REG01 Pop Up after the item has been sold Stay down for one transaction. -28- Sam4s SPS500...
  • Page 31: Function Operation

    Function Operation Sam4s SPS500 -29-...
  • Page 32: Function Keys

    MODIFIER 2 followed by PLU 1 would sell code 4501, PLU 2 would become product code 4502 etc. Used to enter a non-adding memo number during a transaction (# function) or #/No Sale to open the cash drawer outside of a sale -30- Sam4s SPS500...
  • Page 33 The Store check key is used to hold outstanding balances, for one of the four Store Check 1 - 4 tracking files. Each tracking file has an associated store check function key. Sam4s SPS500 -31-...
  • Page 34 Text can be entered using this function for printing. Pressing the text key Alpha Text switches the screen in Register Mode to the alpha keyboard, or provides a list of 10 pre-programmed messages for selection. -32- Sam4s SPS500...
  • Page 35: Cash Sale

    Press the MISC TEND 1 key T O T A L 1 6 . 0 0 M I S C 2 0 . 0 0 C H A N G E 4 . 0 0 K1PO1 REG01 Sam4s SPS500 -33-...
  • Page 36: Partial Tender

    T O T A L 1 6 . 0 0 M I S C 1 0 . 0 0 A M T D U E 6 . 0 0 currency without a decimal point K1PO1 REG01 Press the payment key i.e. CASH -34- Sam4s SPS500...
  • Page 37: Received On Account

    5. 0 0 decimal point C HE QUE 0. 0 0 M I SC TE ND# 10 .0 0 Press the payment key i.e. Cash, Cheque, Misc Tender etc. TOTAL 15. 0 0 Press DONE to finalise K1PO1 REG01 Sam4s SPS500 -35-...
  • Page 38: E.j. Recall

    Press the ALPHA TEXT key Enter the required text Press OK X/Time (Time Display) This displays the Date and Time Press the X/Time function The date / time and current system information is displayed. -36- Sam4s SPS500...
  • Page 39: Price Inquiry

    Eat in or Take Out on the financial report. Sell the items as required DESTINATION Press the DESTINATION key Finalise the sale i.e. Cash T O T A L 1 6 . 0 0 K1PO1 REG01 Sam4s SPS500 -37-...
  • Page 40: Promotion

    The cash drawer is opened using this key If required enter the Reference Number and press the #/NS key. This will show the number entered on the receipt Press the #/NS to open the cash drawer Notification # /N O S A L E -38- Sam4s SPS500...
  • Page 41: Discount / Premiums

    Discount / Premiums Sam4s SPS500 -39-...
  • Page 42: Manual %- Value

    If the amount discount key is open, enter the value without decimal point and press the DISCOUNT key. Press the item sold again to register. Continue with further items T O T A L 0 . 9 0 K1PO1 REG01 -40- Sam4s SPS500...
  • Page 43: Amount Sale Discount

    % key or If the whole sale total is to be increased press the SUBTOTAL key then continue Press the %+ key Press the payment key i.e. Cash T O T A L 1 . 1 0 K1PO1 REG01 Sam4s SPS500 -41-...
  • Page 44 -42- Sam4s SPS500...
  • Page 45: Tax Operation

    Tax Operation Sam4s SPS500 -43-...
  • Page 46: Exempt Add On Tax

    Notice the tax has been added, and the item shows T12 on the display (optionally) recording the Taxable amount to both tax rates T O T A L 1 . 1 8 K1PO1 REG01 Continue with further items. -44- Sam4s SPS500...
  • Page 47: Error Corrections

    Error Corrections Sam4s SPS500 -45-...
  • Page 48: Error Corrections

    1 6 . 0 0 Continue with further items T O T A L 1 6 . 0 0 C A S H 2 0 . 0 0 C H A N G E 4 . 0 0 K1PO1 REG01 -46- Sam4s SPS500...
  • Page 49: Refunding Items

    If the item is priced the display will show the item sale. If the item is a manual priced enter the price without decimal point when prompted. Continue with further items. T O T A L - 8 . 0 0 K1PO1 REG01 Sam4s SPS500 -47-...
  • Page 50: Void Mode

    If the item is a manual price enter the price without a decimal point when T O T A L - 8 . 0 0 prompted. K1PO1 REG01 Continue with further items or press the payment key. -48- Sam4s SPS500...
  • Page 51: Guest Check Operation

    Guest Check Operation Sam4s SPS500 -49-...
  • Page 52: Opening A Check

    Press the PRINT CHECK key Press the STORE CHECK#1 key, unless T O T A L 2 . 0 0 the Print Check key has been set to K1PO1 REG01 automatically store check after print. -50- Sam4s SPS500...
  • Page 53: Entering Guests

    Table plan by pressing FLOOR Press the Table Number Payment value Press the Payment key i.e. CASH T O T A L 2 2 . 0 0 C A S H 2 2 . 0 0 K1PO1 REG01 Sam4s SPS500 -51-...
  • Page 54: Check Tracking Operation

    Press the RECALL CHECK#1 key Press the PRINT CHECK key Press the STORE CHECK#1 key, unless the Print Check key has been set to automatically store check after print. T O T A L 2 . 0 0 K1PO1 REG01 -52- Sam4s SPS500...
  • Page 55: Optional Table No. Entry

    Enter the number of customers Press the GUEST# key Continue with items Press the STORE CHECK#1 key – Any Kitchen order items sold will be printed. T O T A L 2 2 . 0 0 K1PO1 REG01 Sam4s SPS500 -53-...
  • Page 56: Part Paying A Check

    R Y A N 0 8 : 1 1 2 . 0 0 Use NEXT / PREV keys to navigate N E X T multiple screens. O P E N Select CLOSE or Press the check and C L O S E OPEN -54- Sam4s SPS500...
  • Page 57: Transfer Checks

    Press the SPLIT CHECK key Press the STORE CHECK#1 key When prompted enter the New Check Number the split item is to move to and press OK T O T A L 2 2 . 0 0 K1PO1 REG01 Sam4s SPS500 -55-...
  • Page 58: Seat Management

    STORE CHECK#1 key M I S C S T O R E T E N D 3 C H E C K C L R C A S H C H E Q U E -56- Sam4s SPS500...
  • Page 59: Change Seat Or Apply After Item

    Highlight the Item to be allocated to a seat T O T A L 4 0 . 0 0 Press the SEAT# key K1PO1 REG01 Enter the seat number Press the SEAT# key Press the STORE CHECK#1 key Sam4s SPS500 -57-...
  • Page 60: Check Balance Only Operation

    Enter the Check Number I.e. 1 Press the RECALL CHECK#1 key Press payment key i.e CASH The EJ Recall key can be used to print copy payment receipts if required. T O T A L 2 2 . 0 0 K1PO1 REG01 -58- Sam4s SPS500...
  • Page 61: Delivery Operation

    (or Recall with the search as above) Press the PRINT CHECK key Press the STORE CHECK#1 key, unless the Print Check key has been set to automatically store check after print. T O T A L 2 . 0 0 K1PO1 REG01 Sam4s SPS500 -59-...
  • Page 62: Viewing Last Order

    Enter the customer number Press the DELIVERY Key and press OK to confirm (or Recall with the search as above) Press the payment key i.e. CASH T O T A L 2 . 0 0 K1PO1 REG01 -60- Sam4s SPS500...
  • Page 63: Stock Operation

    Stock Operation Sam4s SPS500 -61-...
  • Page 64: Stock Entry

    The system can be set to display the stock on Stock is displayed each button, with an optional warning or restriction if the item falls below the minimum stock level. Select the item screen as normal The stock is displayed on the key -62- Sam4s SPS500...
  • Page 65: Reporting Operation

    Reporting Operation Sam4s SPS500 -63-...
  • Page 66: Reports Menu

    IRC icon allows selection of the required number of registers. The report is displayed once selected, and can be PRINTED as required. For reset reports taken in the Z position, the sales are cleared when CLOSE is pressed -64- Sam4s SPS500...
  • Page 67: Cash Declaration

    When compulsory declaration is set in the program options, the count of monies in drawer must be entered here before reports can be taken The screen shown is used to enter the exact amount of monies for each tender type Sam4s SPS500 -65-...
  • Page 68: Setting The Date And Time

    Daily, weekly or period-to-date time clock errors can be corrected here. Daily Time Clock Edit Daily time entries can be amended for each operator Weekly Time Clock Edit The hours worked can be amended for any clocked in employee -66- Sam4s SPS500...
  • Page 69: Edit Inventory Operation

    This is the field for entering the quantity of goods transferred in Transfer Out This is the field for entering the quantity of goods transferred out Raw Waste This is the field for entering wastage of items Sam4s SPS500 -67-...
  • Page 70: Ftp (File Transfer)

    - Select the REPORT TYPE I.e. X or Z - For multiple register communication select IRC Once uploaded the reports can be viewed on the FTP Site. - Using an internet browser log on to the FTP site -68- Sam4s SPS500...
  • Page 71: Reports Menu - Sample Reports

    X1 & Z1 also X5 to Z5 INDIVIDUAL & IRC Custom Report X1 & Z1 INDIVIDUAL Pre-Poll Report – Hard Copy Print Out X1 & Z1 INDIVIDUAL & IRC Outstanding interrupt balance X1 & Z1 INDIVIDUAL OR IRC Sam4s SPS500 -69-...
  • Page 72: Financial Report

    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - C A S H S A L E S 0 0 . 0 0 0 0 0 . 0 0 -70- Sam4s SPS500...
  • Page 73: Sales By Time Period

    E M P L O Y E E : E M P L O Y E E 1 # 0 1 T I M E 0 9 : 0 3 N O . 0 0 0 0 0 0 Sam4s SPS500 -71-...
  • Page 74: Employee

    T R A N S V O I D 0 0 . 0 0 0 0 0 . 0 0 C A N C E L 0 0 . 0 0 0 0 0 . 0 0 -72- Sam4s SPS500...
  • Page 75: Group

    E M P L O Y E E : E M P L O Y E E 1 # 0 1 T I M E 0 9 : 0 3 N O . 0 0 0 0 0 0 Sam4s SPS500 -73-...
  • Page 76: Sales And Labour

    E M P L O Y E E : E M P L O Y E E # 0 1 T I M E 0 9 : 0 3 N O . 0 0 0 0 0 0 -74- Sam4s SPS500...
  • Page 77: Destination By Time Periods

    E M P L O Y E E : D E B I B A R T O N # 0 1 T I M E 0 9 : 0 3 N O . 0 0 0 0 0 0 Sam4s SPS500 -75-...
  • Page 78: Product Mix

    E M P L O Y E E : E M P L O Y E E 1 # 0 1 T I M E 0 9 : 0 3 N O . 0 0 0 0 0 0 -76- Sam4s SPS500...
  • Page 79: Daily Time Keeping

    E M P L O Y E E : E M P L O Y E E 1 # 0 1 T I M E 0 9 : 0 3 N O . 0 0 0 0 0 0 Sam4s SPS500 -77-...
  • Page 80: Shift Report

    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - C A S H S A L E S 0 0 . 0 0 0 0 0 . 0 0 -78- Sam4s SPS500...
  • Page 81: Inventory Report

    WASTE)-(T.USE)]. If an actual inventory quantity is entered in X-mode. END=[(BEGIN)+(RECPT)+(TR/IN)-(TR/OUT)-(RAW WASTE)-(A.USE)] Value Of Inventory The Value of inventory items on hand. VALUE=[(END)*(COST)] Variance +/- The Variance +/-. VR+/- =[(T.USE)-(A.USE)] Variance Cost The Variance Cost. V.CST=[(VR+/-)*(COST)] Food Cost The Food Cost. FDCST=[(A.USE)*(COST)] Sam4s SPS500 -79-...
  • Page 82: Plu Stock

    Reports - All read & reset reports which are printed Program Scans - All program scans which are printed. Check Tracking - All sales registered for open checks. Clerk Interrupt - All sales containing clerk interrupt balances -80- Sam4s SPS500...
  • Page 83: Food Cost

    (USAGE * ITEM FOOD COST) Sales Count (SALES COUNT) Net Sales (SALES COUNT * PRICE) Shelf Count The Shelf is the Actual Inventory Quantity as entered in X-mode (inventory - edit inventory item - daily edit/period edit). Sam4s SPS500 -81-...
  • Page 84 JK65-00008C...

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