Table of Contents
Advertisement
Troubleshooting
Problem
The message
"ImageReceiver
detected conflict
of xxx" appears.
The message
"Connection
Failure with
ImageReceiver"
appears.
The message
"Failed to
create image
files" appears.
The message
"Selected
Scanner key
not found"
appears.
Scanner Mode
Cause
Other software is using this
port.
IP Scanner or Image Receiver
is not operating correctly.
The received data is
unusable.
A high load was temporarily
placed on the computer.
The file size of the received
data is large.
There is no storage directory.
The directory is read-only.
The button has already been
erased from the copier.
Remedy
The mail server and IP
Scanner cannot be used
together. Do not start up the
mail server. In addition, if
other software is the cause,
close that software that
causing the problem. Follow
the instructions to change the
port.
Restart the computer. If the
problem is still not resolved,
uninstall IP Scanner, and then
install it again.
Close Image Receiver, and
then, after starting it up again,
perform the scan transmission
again.
When Image Receiver is
closed, received data that has
not yet been processed with
IP Scanner will be deleted.
While receiving the scan
transmission image,
complicated processes
cannot be performed by the
computer.
The received data may have
exceeded the amount that can
be used by that computer.
Decrease the resolution
before scanning and sending
again, or decrease the
number of pages before
scanning and sending again.
Create a directory.
Allow the directory to be
written.
Check if the button has
already been erased from the
copier, and then reprogram a
scanner button.
15
Page
referen
ce
-
p. 3-29
-
-
-
-
-
-
15-15
Advertisement
Table of Contents
