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15
Distribution of Fax Documents
Problem
An attempt
was made to
distribute mail,
but the
transmission
failed.
Mail
distribution
was specified
from the
copier, but the
mail did not
arrive at the
forwarding
location.
Scan to PC (SMTP) transmissions
Problem
Transmission
is not possible.
The data is not
received by
the computer.
15-12
Cause
An e-mail address is not
specified for the account from
where mail distribution is set.
The forwarding address is
incorrect.
Other causes
Cause
Refer to the transmission error
codes.
The LAN cable is damaged.
Refer to the transmission error
codes.
Troubleshooting
Remedy
In order to send mail, an e-
mail address must be
specified. Register an e-mail
address for the account from
where mail distribution will be
set.
Check the e-mail address in
the one-touch key specified as
the forwarding location.
An error e-mail message may
be received at the e-mail
address of the account that is
setting mail distribution.
Check the contents of the e-
mail message.
Remedy
Touch the [Com.] button on
the Job List screen to check
the details of the transmission
error, and then refer to the
table of error codes.
Replace the LAN cable.
Touch the [Com.] button on
the Job List screen to check
the details of the transmission
error, and then refer to the
table of error codes.
Scanner Mode
Page
referen
ce
p. 13-19
p. 11-1
p. 11-1
Page
referen
ce
p. 8-40,
p. 15-3
-
p. 8-40,
p. 15-3
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